RAN Support Engineer

Discover a more connected careerRAN Support Engineer for Ansco & Associates, LLC in Alpharetta, GA to support pre- and post-launch optimization and alarm management for UMTS/LTE RF networks. Work as a key member of the Network Support Team to facilitate the deployment of new sites/carriers to improve the coverage and the UMTS and LTE foot print in various markets. Provide support to the Construction and alarm clearing crews in various markets to ensure minimum impact to LIVE network while adding new elements to the network. Identify, track and resolve various hardware/software related issues related to BBU, RRU, and RET systems to facilitate the deployment of new sites/carriers. Identify, track and resolve any transmission including but not limited to issues like RSSI, VSWR, SWAP sectors and incorrect azimuths. Identify, track and resolve Fiber link issues including but not limited to high BER, High Fiber loss and SFP mismatch. Create and implement scripts to account for hardware changes on site to support construction crews to successfully complete their job with minimum impact to customer KPIs; for example: change one radio type to another, redefine/define RET configuration after an antenna swap/install, define any SQUIDs added on site. Hybrid position – 4 days (Mon-Thu) in office required. Connecting you to great benefitsWeekly PaychecksPaid Time Off, Parental Leave, and HolidaysInsurance (including medical, prescription drug, dental, vision, disability, life insurance)401(k) w/ Company MatchStock Purchase PlanEducation ReimbursementLegal InsuranceDiscounts on gym memberships, pet insurance, and much more!What you’ll doSupport Engineer, or related occupation providing support for customer RAN network. Specific skills/other requirements - Must also possess the following experience (quantitative experience requirements not applicable to this section): Clearing alarms and providing technical support for efficient functioning of UMTS/WCDMA and LTE/5G RAN technologies; Handling Ericsson ENM, AMOS, RMAP, CEX, Element Manager, Business Objects; Working on Ericsson Hardware such as Radio Units, Remote radio Units, RBS3000 series, and RBS6000 series cabinets; Managing and resolving L1/L2 connectivity issues on Nokia Airscale base stations and related radio access equipment; Integration and migration projects involving Nokia RAN systems resulting in zero service downtime, including using Nokia NetAct, Site Manager, and OSS platforms for network integration and alarm verification; Supporting multi-market deployment efforts utilizing Nokia solutions, directly increasing LTE/5G network coverage and optimizing site rollout times; Functioning different types of antennae systems, Amplifiers, RXAIT, and other active and passive elements in the RF Transmission line. What you’ll needRequires Bachelor's degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus five (5) years of experience as a RANSupport Engineer, or related occupation providing support for customer RAN network or, alternatively, a Master’s degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus three (3) years of experience as a RAN To apply ()Reference Position Number: (13271) Why grow your career with usYour career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. Building stronger solutions together Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.