Customer Service Associate

Job Description Compensation: $17 - $19 per hour. Full-time salary plus benefits (Non-Exempt Employee). The wage range shown herein is not fixed and may vary from these amounts due to the candidate's prior relevant experience, education, additional capabilities, certifications, and other bona fide factors. In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, with applications primarily in pharmaceutical and biotechnology manufacturing. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies not only to the products we manufacture but also to our desire that employees be mentally challenged to learn, grow their skills, and constantly improve. Climet offers a team-based, friendly work environment with a stable organization and seeks candidates who are loyal, self‑disciplined and motivated to develop a career. Qualifications Education : High school diploma (required). Bachelor's degree in Business Administration, Microbiology, Electronics, Communications, or a related field (optional). Experience : 2+ years prior B2B inside sales, customer service, or data entry experience (required). Valid driver's license and good driving record. Ability to travel 50% or more. Experience with PowerPoint presentations. Proficient in Microsoft Office Applications. (required) Outgoing personality. (required) Ability to build rapport with customers and co-workers. Ability to prioritize, excellent organization, and attention to detail. Positive and professional demeanor. Excellent interpersonal communication skills, written and verbal. Desire to make sales a career and eventually move to outside sales. Overtime as needed (required) U.S. work authorization (required) Responsibilities Generate and email business customers written quotations. Enter purchase orders into the computer system and follow up. Process requests for sales reps and distributors (literature, demos, etc.). Maintain and prepare reports, as requested. Make cost‑justifiable product recommendations. Communicate with customers via email and telephone, and route more complicated questions to our Applications Engineers. Become a product knowledge expert. A comprehensive training program is provided. Follow procedures established in compliance with ISO 9001. Other duties as assigned. Physical Requirements Ability to type and work efficiently on a computer. Must be able to lift 20 lbs. Sitting, standing, or walking for extended periods is required. Climet is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to ancestry, citizenship, disability, gender, marital or veteran status, religion, color, age, or other protected characteristics. Job descriptions are not all-inclusive. Tasks, duties, and responsibilities may change for personal growth, organizational development, and/or evolution of new technologies. #J-18808-Ljbffr