Client Relationship Manager - Landscape Services

Job Description

Job Description

About GreenSeason

At GreenSeason, we believe great landscaping starts with great relationships.

Our Client Relationship & Sales Managers are the trusted point of contact for our customers. They build strong relationships, understand what each property needs, and recommend solutions that improve the landscape and create value for the customer.

This is not a crew-management or branch-management position.

Our operations team is responsible for crews, routes, scheduling, and day-to-day production. That allows our Client Relationship Managers to focus on what they do best:

Taking care of customers, identifying opportunities, and growing relationships.

The Opportunity

We are looking for a motivated, relationship-driven professional to manage and grow a portfolio of commercial and residential landscape accounts .

You will be responsible for maintaining strong customer relationships while identifying opportunities for additional landscape services. You'll spend your time meeting with customers, visiting properties, identifying needs, developing recommendations, and selling solutions.

This is an ideal role for someone who enjoys people, sales, problem-solving, and the outdoors and wants to build a long-term career in the landscape industry.

What You'll Do

Build Strong Customer Relationships

• Serve as a primary point of contact for assigned commercial and residential customers.

• Develop long-term relationships with property owners, property managers, facility managers, and homeowners.

• Regularly visit properties to understand customer needs and evaluate landscape conditions.

• Communicate proactively with customers and keep them informed.

• Respond to concerns, solve problems, and follow through on commitments.

• Become a trusted advisor rather than simply a service provider.

Identify & Sell Landscape Enhancements

A major part of this role is identifying opportunities to improve our customers' properties and recommending the right solutions.

You'll have the opportunity to sell services including:

• Landscape upgrades and renovations

• Irrigation installation and improvements

• Tree work

• Turf treatments

• Shrub and ornamental treatments

• Drainage solutions

• Pest control

• Termite services

• Seasonal and other landscape enhancements

You'll inspect properties, identify opportunities, develop proposals, present solutions to customers, and follow up to close the sale.

You will earn commission on enhanced sales you generate.

Work With Our Operations Team

• Communicate customer expectations and priorities to the operations team.

• Coordinate enhancement projects from sale through completion.

• Keep customers informed throughout the process.

• Help resolve service issues by bringing the appropriate team members together.

• Follow up after projects to ensure customer satisfaction.

What Makes GreenSeason Different?

At many landscape companies, Account Managers are also responsible for managing crews, routes, equipment, and branch operations.

That's not this job.

At GreenSeason, our Account Managers are given the opportunity to focus on the customer.

You won't be responsible for:

• Managing landscape crews

• Building daily routes

• Scheduling crews

• Managing the branch

• Managing fleet and equipment operations

• Supervising the field workforce

Instead, your focus will be:

Relationships. Customers. Opportunities. Sales.

We believe separating customer management from field operations allows each team to do what they do best-and ultimately creates a better experience for both our customers and our employees.

What We're Looking For

We're looking for someone who genuinely enjoys working with people and has the ability to recognize what customers need-even when they don't ask for it directly.

You may have experience in landscaping, horticulture, irrigation, pest control, tree care, property management, construction, home services, outside sales, or another customer-facing industry.

The most important qualities are your ability to build trust, communicate, solve problems, and generate sales.

Successful candidates will be:

• Relationship-oriented and customer-focused

• Comfortable meeting with customers and decision-makers

• Confident discussing and selling services

• Proactive and observant

• Organized and able to manage multiple customer relationships

• Comfortable conducting property inspections and site walks

• Strong at communication and follow-through

• Self-motivated and able to work independently

• Comfortable working with both customers and operations teams

• Experienced with Microsoft Office and/or CRM software

• Knowledge of landscaping, irrigation, turf, trees, or related services is a plus

Compensation & Benefits

• $60,000 base salary + commission on enhanced sales

• Vacation

• 401(k)

• Health insurance

• Disability insurance

• Company vehicle

• Training and professional development

• Opportunity to grow your income by growing your customer relationships

Build Relationships. Grow Accounts. Grow Your Career.

If you enjoy working with customers, identifying opportunities, and helping people improve their properties, GreenSeason offers a different kind of Account Manager career.

You won't spend your day managing crews and routes. You'll spend it building relationships, solving problems, and growing accounts.

If you're a people person with a sales mindset who wants to build something long-term, we'd like to meet you.