Associate Manager, DEWALT, North America - Strategic Operations

Role Description

As an Associate Manager, DEWALT, North America – Strategic Operations, you’ll be part of the Tools & Outdoor Commercial DEWALT team supporting strategic and operational priorities across the North America business. Reporting to the Director, DEWALT, North America, you will help drive cross-functional initiatives, support business planning processes, improve operational execution, and contribute to strategic projects that advance DEWALT’s growth objectives.

This position is based in our Tools & Outdoor headquarters in Towson, Maryland, with remote locations considered.

• Support strategic operations that advance DEWALT North America business priorities and growth objectives.
• Partner with cross-functional teams across Channel, Product, Supply Chain, Finance, Sales, and Marketing to help drive alignment and execution on key initiatives.
• Assist in annual and long-range business planning processes by helping translate business priorities into actionable plans and tracking mechanisms.
• Help identify opportunities to improve processes, workflows, and team effectiveness across the organization with a particular focus on Commercialization of Innovation.
• Support operating rhythm activities, including business reviews, performance tracking, leadership updates, and cross-functional meetings.
• Develop and maintain reports, dashboards, and performance trackers to monitor progress against strategic and operational goals.
• Analyze business performance, market trends, and internal data to identify insights, risks, and opportunities.
• Coordinate and support cross-functional projects from planning through execution, helping ensure milestones and deliverables are completed on time.
• Prepare presentations, summaries, and recommendations to support leadership decision-making and team alignment.
• Track action items, follow-ups, and deliverables across key initiatives to help ensure strong execution and accountability.
• Collaborate with stakeholders to remove barriers, solve problems, and support successful implementation of business priorities.
• Contribute to a culture of continuous improvement, collaboration, and operational discipline.
• Leverage technology and tools, including artificial intelligence to streamline workflows and drive improved effectiveness.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Operations, Finance, or a related field.
• 3+ years of experience in strategic operations, business operations, sales operations, project management, commercial strategy, or related roles within consumer durables, tools, or similar industries.
• Experience supporting cross-functional initiatives and working in a matrixed environment.
• Strong analytical skills with the ability to interpret data, identify trends, and develop practical recommendations.
• Strong communication and presentation skills.
• Solid project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Ability to collaborate effectively across functions and build strong working relationships.
• Detail-oriented, proactive, and solutions-focused approach to work.
• Comfort working in a fast-paced environment with evolving priorities.
• Results-oriented mindset with a desire to improve processes and drive execution.
• Proficiency in Microsoft Excel and PowerPoint; experience with reporting or business intelligence tools is a plus.

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

Company Description

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet.

We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.