Server

DESCRIPTION

Santa Fe Cattle Company

Job Description - Server

Position Summary:

The Server is the face of Santa Fe Cattle Co.-responsible for delivering exceptional food and service with personality and warmth. You'll guide guests through the menu, take orders accurately, ensure timely delivery, and create memorable dining experiences that reflect our brand's down-home hospitality.

What You'll Do:

• Welcome guests promptly and with genuine enthusiasm.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and drinks with attention to presentation, quality, and timing.
• Anticipate guest needs and provide attentive, friendly service throughout the meal.
• Respond promptly to guest requests or concerns and involve management when necessary.
• Maintain thorough menu and specials knowledge to make recommendations and upsell effectively.
• Process payments accurately, including handling cash and credit transactions.
• Assist teammates as needed-helping reset tables, run food, or refill beverages.
• Maintain cleanliness and organization in all guest and service areas.
• Complete all assigned side work and closing duties per company standards.
• Follow responsible alcohol service laws and company policies at all times.
• Perform other related duties as assigned by management.

What You Bring:

• A friendly, outgoing personality and strong communication skills.
• The ability to multitask and stay composed under pressure.
• Strong attention to detail and timing.
• Salesmanship and enthusiasm for creating a great guest experience.
• Basic math and cash-handling skills.
• A team-player mindset and willingness to help wherever needed.
• Must be of legal age to serve alcohol in accordance with state law.
• Previous serving experience preferred, but not required.

Physical Requirements:

• Stand and move quickly for up to 6 hours per shift.
• Bend, kneel, and lift trays, dishes, and bus tubs weighing up to 25 lbs.
• Maintain balance while carrying multiple items in a fast-paced environment.
• Communicate clearly and effectively with guests and team members.

Equal Employment Opportunity:

Santa Fe Cattle Co. provides equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to make reasonable accommodations as needed.

REQUIREMENTS

At Santa Fe Cattle Company we believe in great food, friendly folks, and genuine hospitality that feels like home. We serve up made-from-scratch meals with a side of fun-because life's too short for anything less than a good time. Our team members are the heart of our restaurants, and we take pride in creating a place where guests and team alike feel welcomed, appreciated, and part of the family.