Inside Sales Associate

Empower your Future at One of the Nations Leading Independent Electrical Distributors!

At U.S. Electrical Services Inc. (USESI) we combine over 100 years of expertise $150M in inventory and the power of 2000 dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses we thrive on innovation and teamwork empowering our people to shape the future of the electrical industry.

Monarch Electric Supply an affiliate of USESI is looking for a motivated and enthusiastic Inside Sales Associate to join our team.

Key Responsibilities:

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing delivery and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions quotes and order follow-ups.
• Track open orders backorders and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit warehouse and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Qualifications and Skills:

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales customer service or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication organizational and problem-solving skills.
• Ability to work in a fast-paced team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required

Benefits:
At USESI we believe that our benefits should make a difference--to you your job and the life you lead outside of work. We are dedicated to supporting our most valuable asset our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Medical Dental Vision Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company-paid Life Insurance (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race color religion creed gender gender identity national origin age disability marital or veteran status or any other legally protected status.

If you need an accommodation to apply for a job please contact the Human Resources department at

Required Experience:

IC