Delivery Supervisor

Position Purpose: The Transportation Supervisor will lead an hourly team and influence the entire distribution team to complete the work required to run the distribution center in an efficient, safe and productive manner. Supervisor will be responsible for management of the team members under his/her supervision. Role is responsible for ensuring prompt, efficient and accurate handling of merchandise and development and implementation of team goals. Role is responsible for hiring, evaluation, development, discipline, and termination of hourly associates. Supervisor has management responsibility for 20 top to 30 hourly associates. Key Responsibilities: * 45% Managing Process: Executes transportation functions of the facility in according to budgetary cost goals, operating standards, and performance metrics. Manages dedicated fleet and one way carrier execution. Plans,executes store delivery routes. Partners with outbound operations to ensure load schedule is met. Responsible for yard management, customer service performance, including communication with stores. Analyzes service to store results, Voice of Customer results, and creates action plans to improve performance. Evaluates, analyzes current work methods to identify opportunities for efficiencies;partners with Operations Manager or AGM to drive solutions. * 25% Coaching /Developing Associates: Guides associates in daily operations, and monitors to ensure productivity, safety, service and quality. Trains and provides feedback of hourly associates; performs regular evaluations of associates regarding job performance, and methods of performing job tasks. Resolves associate relations issues in assigned functional area. Responsible for hiring, compensation, discipline and termination of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed. * 15% Drive Results: Manage execution of on time service to stores, trailer cube utilization and financial goals. Review daily, weekly, monthly, and quarterly metric reporting, including financial analysis, to identify actions needs on negative trends; works to improve positive trends. Ensure transportation projects and pilots are on track with project timelines and results. * 15% Business Planning: Coordinates and monitors transportation plan to ensure key performance metrics are consistent with business plan, including budget and on time delivery. Reviews reports and metrics to plan transportation needs. Additional Responsibilities: Other duties as assigned by Operations Manager, Assistant General Manager and General Manager. Direct Manager/Direct Reports: * Reports to the Operations Manager * Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: * Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Bachelor's Degree in Supply Chain or related field * Supply Chain Experience * Experience with Warehouse Management Systems, Transportation Management Systems * 3 + years supervisory experience in a related field * Experience with managing a dedicated fleet. * Flexibility to work various shifts * Ability to relocate Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 2 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * People Management: Assess skills and manage the work and productivity of others while coaching and developing talent * Financial Acumen: Utilize fundamental concepts of finance to assist with managing budgets, forecasting labor, and provide information to account for the financial impact of decision making. * Creative Thinking: Demonstrates originality and imagination in thinking while developing a solution to a problem. * Business Communication: Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience. * Conflict Management: Views conflict as an opportunity to find common ground and gain cooperation from all parties. Reads situations quickly, actively listens, and settles disagreements and disputes equitably. * Operations Systems: Understands and uses systems and tools used for day to day operation of a facility. Navigates the various DC operations systems in order to retrieve data accurately and effectively.