Receptionist

Job Title Receptionist Job Description At Treasure Valley Veterinary Hospital, you join a practice committed to our long-standing motto: "Practice the best veterinary medicine while providing the best customer service." Since 1980, we have built deep trust in the Meridian community and the larger Treasure Valley area, reflected in our excellent 4.8-star Google rating and our recent nomination for Boise Favorites by the Idaho Statesman. If you are passionate about medical excellence and dedicated client service, this is where you can make a genuine impact and truly grow your veterinary career. We understand that the best pet care starts with supported teammates. While we are deeply rooted in the local community, we are part of a broader network committed to ensuring all teammates have the resources needed to succeed. This means you will have access to internal specialty consultations and ongoing educational opportunities designed to help you reach your full career potential, whether that involves pursuing advanced credentialing or moving into leadership roles. We believe in providing the structure necessary for you to do your best work every single day. Your clinical growth is supported by a comprehensive service menu focusing purely on small animal medicine. Our services include robust wellness and preventative care, advanced diagnostics, and surgical procedures. Crucially, we offer extended Urgent Care hours until 10 PM throughout the week, ensuring you are equipped to manage critical cases and provide necessary acute care to the Meridian community. You will work alongside a five-doctor team dedicated to upholding the high clinical standards that have defined this hospital for over forty years. Located in the dynamic Treasure Valley area of Idaho, the hospital is situated in Meridian, ID, serving the surrounding communities, including Kuna. You will be joining a region that actively recognizes and values its local businesses, as evidenced by our recent community award nomination. This area offers a supportive and engaged environment, allowing you to build meaningful relationships with clients and their pets that go beyond a single appointment, enhancing your professional satisfaction and quality of life. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. The pay range for this position is starting at $15 per hour based on experience. Responsibilities and Benefits As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.