Safety & Protection Services Manager

Job Description

Job Description

We Are Committed to an Inclusive Workplace

At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. 

The Safety & Protection Services Manager supports the Museum’s occupational safety, security operations, emergency preparedness, regulatory compliance, and risk-management programs across its facilities. Reporting to the Director of Protection Services, the Manager promotes a safe environment for employees, visitors, volunteers, contractors, and the collection through inspections, training, incident investigation, corrective-action management, emergency planning, and support for access-control and security technologies.

Specifically, you will:

• Coordinate the Museum’s occupational health and safety programs and maintain required documentation.
• Conduct workplace inspections, identify hazards, recommend corrective actions, and monitor issues through resolution.
• Support compliance with applicable OSHA requirements, NFPA standards, City of Philadelphia codes, and other fire, life-safety, Safety and workplace-safety requirements.
• Investigate workplace injuries, near misses, safety complaints, and potential violations; document findings and recommend preventive and corrective measures.
• Coordinate safety matters with Protection Services, Human Resources, Facilities, Finance, Risk Management, and other departments.
• Support workers’ compensation documentation, accident investigation, loss-control recommendations, trend analysis, and injury-prevention initiatives.
• Develop, coordinate, and deliver workplace-safety, fire-safety, evacuation, and emergency-preparedness training.
• Develop and maintain emergency plans, procedures, equipment, and employee guidance.
• Plan and evaluate fire drills, evacuation exercises, and tabletop exercises; complete after-action reviews and track corrective actions.
• Coordinate institution-wide security escort requests and provide operational support during incidents, emergencies, and special events.
• Support access-control, credentialing, key and lock, video-surveillance, alarm, and related security systems in coordination with Museum technology staff and vendors.
• Provide technical guidance to Museum staff on occupational safety, workplace health, environmental protection, fire protection, and emergency response.
• Participate in the Museum’s Safety Committee, present identified concerns, and support approved corrective measures.
• Monitor developments in relevant safety and security practices and communicate applicable information to Museum staff.
• Prepare reports, procedures, training materials, inspection records, and program recommendations for the Director of Protection Services.
• Respond to urgent conditions and support emergency operations, including occasional work outside normal business hours.
• Responsibility for coordinating the Museum’s institutional Safety Committee.
• Minimum qualification requires the ability to provide occupational and workplace-safety instruction.
• Perform other duties as assigned.

Your background and experience include:

• A minimum of five (5) years of responsible experience developing and maintaining security, occupational health & safety, and fire safety programs for a large institution.
• The individual will advise management of appropriate measures to ensure compliance with federal, state, and local regulations.
• Significant knowledge of security electronics and an ability to analyze and address common system failures and improvements in cooperation with the Museum’s Information and Interpretive Technologies Department is a requirement.
• Bachelor’s degree from an accredited college or university
• At least five years of progressively responsible experience in occupational safety, security operations, emergency preparedness, regulatory compliance, risk management, or a related field.
• Demonstrated experience conducting workplace inspections, investigating incidents, coordinating training, and documenting corrective actions.
• Working knowledge of occupational safety, fire and life safety, emergency-management practices, and applicable federal, state, and local requirements.
• Working knowledge of access-control, video-surveillance, alarm, or other security technologies and the ability to coordinate system issues with technology staff and vendors.
• Strong written, verbal, analytical, organizational, and interpersonal skills.
• Ability to exercise sound judgment, manage confidential information, and collaborate effectively across departments.
• Proficiency with standard office software and electronic recordkeeping systems.
• Ability to respond to emergencies and occasionally work evenings, weekends, or holidays.
• OSHA 30-hour certification or other relevant occupational safety training or the ability to obtain within six months after hire.

Position and Compensation Details

• The salary for this position is $100,000.
• This position is Full-Time, Exempt, and 35 hours per week.
• This position reports to Director of Protection Services

Physical requirements:

• • Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
  • Job-specific physical requirements
  • Ability to travel between the museum facilities and inspect galleries, offices, loading docks, mechanical areas, exterior spaces, and other environmental operations
  • Ability to walk or stand for extended periods, use stairs as necessary, and wear personal protective equipment
  • Ability to respond promptly to incidents and emergencies throughout the museum facilities
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
• Maintains confidentiality.
• Adheres to all museum protocols, procedures, rules, and policies.

Application Timeline

Applications will be reviewed on a rolling basis.  We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer

Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees including:

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.

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