Commercial Lines CSR (Remote)

JOB SUMMARY

We are an established and growing Commercial Insurance Brokerage currently looking for experienced Commercial Account Managers to support our clients. We are seeking organized, motivated professionals to join our team. This position is responsible to provide prompt, accurate and reliable assistance in a team environment. Employees hired for this position have an opportunity to grow and develop their knowledge, skills and abilities, through a combination of educational programs and experiential (on-the-job) training.

DUTIES AND RESPONSIBILITIES

Assume responsibility for assigned accounts Review policies, endorsements, audits and applications for accuracy Document discrepancies/errors and request corrections Prepare and send endorsement requests to carriers Request property valuation reports Request updated renewal information, from insured clients Create & update spreadsheets, using Excel Prepare account submissions Assist in preparing proposals and associated materials for Sales presentations Obtain binding conditions/subjectivities from clients Delegate specified tasks and assignments to Assistant Account Managers, as appropriate Attach documents in Agency Management System Invoice endorsements, audits and policies Maintain a suspense system to follow up on outstanding items in a timely manner Maintain electronic files in an orderly, up-to-date manner to eliminate E & O exposure Maintain regular, pro-active communication with service team members Assume other job responsibilities as assigned

EDUCATION, EXPERIENCE, KNOWLEDGE

Bachelor’s degree (BS/BA) is preferred; or equivalent combination of education and insurance experience Commercial insurance experience is required Property and Casualty Insurance License is required

QUALIFICATIONS

Effective oral and written communication skills; Ability to develop and maintain pleasant, professional relationships with co-workers, carriers, vendors and other business contacts; Possess knowledge of commercial insurance coverages, with the ability to read, analyze and interpret insurance policies, documents and regulations Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages Ability to solve practical problems and deal with a variety of concrete variables Set priorities and manage workflow to ensure efficient, timely, and accurate processing of all responsibilities Stay informed regarding industry information, new product developments, legislation, lines of coverage, and technology to continuously improve knowledge and performance Proficient use of Windows, Microsoft Word, Microsoft Excel, Outlook, Epic software system and office equipment Type 45-50 wpm Professional work ethic