Clinic Biologics & IVIG Specialist Nurse (LPN/RN)

Clinic Biologics & IVIG Specialist Nurse (LPN/RN)

Location: 6401 Poplar Ave, Suite 300, Memphis, TN 38119

Travel: Yes, to other clinic locations

Work Schedule: Monday to Friday, 8:00 a.m. - 4:30 p.m.

Employment Classification: Full-time non-exempt, Hourly

Position Summary

The Clinic Biologics/IVIG Specialist Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.

Summary of Duties and Responsibilities

• Work with Specialty pharmacies to process Biologics/IVIG prescriptions and forms
• Track shipments and inventory of Biologics
• Obtain prior authorizations as needed
• Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice
• Works with providers and nurses to assess the urgency of patient problems
• Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements
• Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority
• Documents all incoming calls according to established department routine
• Responds appropriately within skill level and documented departmental policies, and when appropriate, seeks provider advice when responding to patients' medical care
• Follows through in a timely manner on patients' requests
• Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders
• Serves as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness
• Communicate with providers, nurses, managers and patients including in outer regions to coordinate and track inventory for the biologics process
• Communicate on the telephone professionally and pleasantly. Efficiently screen and direct calls and make appointments as necessary for the biologics process as required
• Run reports and maintain integrity of patient charts in relation to the biologics process
• Prepare all necessary shipping documentation and ensure that shipments are shipped out timely and accurately, if required
• Maintain and follow HIPAA policies and procedures
• Other relevant duties, as assigned

Requirements

Abilities, Knowledge and Skills:

Effective communication skills to include:

1. Ability to fluently speak and read English
2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Required Education:

• LPN: Diploma from an accredited LPN program
• RN: Associate's degree from an accredited college or university

Required Certifications/Licensure:

• Current, valid, compact LPN or RN license in good standing to practice in the State of Tennessee
• Current, valid CPR certification
• Valid driver's license

Required Experience:

• Required: Minimum of 1 - 2 years of related nursing experience
• Preferred: Biologic/Specialty pharmacy experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

1. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
2. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
3. The employee must occasionally lift and/or move up to 30 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
5. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.

Work Environment:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The noise level in the work environment is usually moderate; lighting is in the standard range.
2. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.

EEO Compliance:

All Family Allergy & Asthma divisions are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Family Allergy & Asthma divisions are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At Family Allergy & Asthma and all our divisions, our Human Resources department and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at Family Allergy & Asthma and our divisions. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

Pay Transparency:

To encourage pay transparency, promote pay equity, and proactively address regulations, Family Allergy & Asthma and all our divisions will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.