Operations Specialist II
Artech
Operations Specialist II - Procurement
Location: Fort Worth, TX - Oak Grove, 76134
Schedule: 1st Shift: 6am -3pm CST (Onsite)
Key Responsibilities
- Warehouse Systems & WMS Support
- Provide functional and operational support for RedPrairie WMS, including configuration, troubleshooting, and transaction monitoring.
- Configure system parameters and specifications to support warehouse processes and operational requirements (receiving, picking, shipping, inventory, returns).
- Revise and enhance existing WMS configurations and system logic to improve efficiency, accuracy, and system performance.
- Perform system testing and validation related to fixes, enhancements, and configuration changes; document results as required.
- Analyze system issues impacting warehouse execution and provide timely resolution to minimize operational downtime.
- Operations & Process Enablement
- Partner closely with warehouse operations teams to understand workflows and ensure system behavior aligns with physical processes.
- Translate operational challenges and user feedback into functional system requirements, enhancements, or defect fixes.
- Support accurate and timely order fulfillment, inventory accuracy, and regulatory compliance through effective system execution.
- Assist with planning and execution of system?related activities aligned with production schedules and shifting operational priorities.
- Analysis, Reporting & Continuous Improvement
- Analyze data and system outputs to identify trends, systemic issues, and opportunities for process or system improvement.
- Prepare and generate operational and system reports to support decision?making.
- Support cross?functional process improvement initiatives across distribution centers to drive consistency and best practices.
- Training & Knowledge Transfer
- Train warehouse associates and support staff on WMS processes, transactions, and system best practices.
- Develop and maintain basic system documentation, job aids, or process guidance as needed.
- Serve as a site?level technical SME and escalation point for WMS and distribution system topics.
- Collaboration & Communication
- Maintain effective working relationships with Operations, Customer Service, Planning, Production, IT, and external partners.
- Communicate system priorities, planned changes, and impacts clearly to stakeholders.
- Support alignment and consistent execution across multiple distribution centers where applicable.
Minimum Requirements
- High School Diploma or equivalent.
- Ability to fluently read, write, and communicate in English.
- 2+ years of experience supporting warehouse or distribution operations, with direct exposure to WMS?driven environments.
- Hands?on experience with RedPrairie (JDA) WMS in an operational or system support role.
Preferred / Strongly Desired
- Experience supporting WMS in a high?volume distribution center.
- Understanding of end?to?end warehouse processes (receiving through shipping/returns).
- Experience translating business processes into system behavior or configuration.
- Comfort working under tight timelines and responding to operational escalations.
Vacancy posted 2 days ago
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