Accounts Receivable Specialist

Job Description

Job Description

Accounts Receivable Specialist

Position: Accounts Receivable Specialist
Industry: Manufacturing / Sign Manufacturing & Installation
Job Type: Full-Time
Work Location: In-Person – This is not a remote or hybrid position

Position Summary

We are seeking an experienced, dependable, and highly organized Accounts Receivable Specialist to join our team. Our company operates in the manufacturing and commercial sign industry, working with general contractors, property owners, national accounts, and other commercial customers.

The ideal candidate will have a strong background in accounts receivable, excellent attention to detail, and the confidence to independently manage customer accounts from invoicing through collection.

A minimum of five years of accounts receivable experience is required. Hands-on experience with Sage accounting software is mandatory.

This is a 100% in-person position and requires regular attendance at our office.

Key Responsibilities

• Manage the day-to-day accounts receivable process for commercial and construction-related customers.
• Prepare, review, and issue accurate customer invoices in a timely manner.
• Maintain customer accounts and ensure payments are properly applied.
• Monitor outstanding receivables and proactively follow up on past-due accounts.
• Research and resolve billing discrepancies and payment issues.
• Reconcile customer accounts and investigate unapplied or incorrectly applied payments.
• Process credit card, ACH, check, and other customer payments as applicable.
• Work closely with project managers and other internal team members to ensure billing information is accurate and complete.
• Assist with construction-related billing documentation, including purchase orders, change orders, lien waivers, payment applications, and supporting documentation as applicable.
• Maintain organized and accurate electronic and physical A/R records.
• Assist accounting and management with month-end closing and reporting.
• Identify collection concerns or problem accounts and communicate them to management promptly.
• Provide additional accounting and administrative support as needed.

Required Qualifications

• Minimum of 5 years of professional accounts receivable experience.
• Sage accounting software experience is mandatory. Candidates without Sage experience will not be considered.
• Strong understanding of accounts receivable, invoicing, payment application, collections, and account reconciliation.
• Proficiency with Microsoft Excel, Outlook, and general office software.
• Excellent attention to detail and a high degree of accuracy.
• Strong organizational and time-management skills.
• Ability to manage multiple accounts, priorities, and deadlines simultaneously.
• Strong written and verbal communication skills.
• Professional and confident when communicating with customers regarding outstanding balances and payment issues.
• Ability to work independently while also collaborating effectively with project managers and other members of the accounting and administrative teams.
• Dependable attendance and the ability to work in person on a full-time basis.

Preferred Qualifications

• Previous accounting or accounts receivable experience within the manufacturing, commercial sign, or subcontracting industry .
• Experience working with general contractors and commercial construction customers.
• Familiarity with construction billing requirements, including AIA-style billing, progress billing, retainage, lien waivers, change orders, and certificates of insurance .
• Experience managing a significant portfolio of commercial customer accounts.

What We Are Looking For

We are looking for someone who takes ownership of the accounts receivable process rather than simply processing invoices. The successful candidate will be comfortable following up on outstanding balances, researching problems, communicating with customers, and working with our internal team to resolve issues quickly.

This position is best suited for someone who is organized, persistent, professional, accurate, and comfortable working independently in a fast-paced construction environment.

Important Requirements

This is a full-time, in-person position. Remote and hybrid work are not available for this role.

At least five years of accounts receivable experience is required.

Prior Sage accounting software experience is mandatory.