Sr Field Service Technician M&G

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Field Service Manager In this role you will lead and execute a wide range of field service activities for motors and generators, including commissioning, installation, preventive and corrective maintenance, troubleshooting, and customer training. You will play a key role in ensuring equipment reliability and in delivering high‑quality technical support to our customers. This position offers extensive travel across the United States (including offshore facilities) and international assignments, providing exposure to diverse industries and environments. Beyond technical responsibilities you will have the opportunity to contribute strategically by identifying what our customers value most. Your insights will help shape and align the unit’s value proposition to customer needs. The work model for the role is Hybrid . This role contributes to the Motion Service division in the US. Responsibilities Travel to customer sites to oversee installations, perform system start‑ups, conduct maintenance, deliver customer training, and execute repairs in accordance with factory specifications. Support maintenance, testing, and troubleshooting of generator excitation systems, protective relays, auxiliary equipment, and deliver technical training and participate in educational initiatives for both customers and internal teams. Produce detailed technical reports outlining system performance, failure analysis, and corrective actions; partner with design engineering to review findings and solutions. Maintain a travel schedule of approximately 80%, with the remaining time dedicated to training, project engineering support, and rest periods. Provide responsive, first‑line remote troubleshooting support to address customer emergencies and collaborate with engineering teams to develop action plans. Qualifications Associate degree in a technical field and 7 years of relevant experience OR high school diploma/GED and 9 years of relevant experience OR military education/experience required. Travel up to 80% required. Must be confident to work independently with minimal direct supervision. Strong knowledge of basic and advanced electric machines theory; solid understanding of synchronous and asynchronous machines in mechanical, electrical, and controls aspects. Knowledge of protection and operation principles for synchronous and asynchronous machines connected to power grids. Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus. Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics. Excellent verbal and written communication skills. Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD. Legal authorization to work in the United States; ability to qualify for and hold industry certifications related to safety (e.g., MSHA, OSHA, THUET, TBOSIET) and pass background screenings (e.g., TWIC, ISNetworld). Benefits Choice between two medical plan options: PPO Copay Plan or High Deductible Health Plan with Health Savings Account. Choice between two dental plan options: Core and Core Plus. Vision benefit. Company paid life insurance (2X base pay). Company paid AD&D (1X base pay). Voluntary life and AD&D—100% employee paid up to maximums. Short‑Term Disability—up to 26 weeks, company paid. Long‑Term Disability—60% of pay, company paid; ability to buy‑up to 66 2/3% of pay. Supplemental benefits—100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance). Parental Leave—up to 6 weeks. Employee Assistance Program. Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, infertility/adoption. Employee discount program. Retirement 401(k) Savings Plan with company contributions. Employee Stock Acquisition Plan (ESAP). Time Off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. Equality and Non‑Discrimination ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law. For more information regarding your EEO rights as an applicant, please visit Applicants who are protected veterans or individuals with disabilities may request a reasonable accommodation if they are unable or limited in their ability to use or access ABB’s career site as a result of their disability. Reasonable accommodations may be requested by contacting ABB HR representatives at View phone number on click.appcast.io or by sending an email to US‑View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. To learn more about benefits, go to myBenefitsABB.com and click on “Candidate/Guest.” To view information about global opportunities, visit #J-18808-Ljbffr ABB Inc.