Veterinary Receptionist / Assistant

Join a practice dedicated to clinical excellence at Best Friends Animal Hospital, where your passion for animal welfare meets high-quality medicine. As a facility with an impressive 4.7-star Google rating, we provide comprehensive care ranging from advanced diagnostics to specialized surgery. You will work in a modern environment that prioritizes the human-animal bond, ensuring every patient receives the compassionate attention they deserve.

Your professional journey is supported by collaborative teammates who value open communication and mutual respect. We believe in fostering an environment where you can grow through mentorship and continuous learning. Whether you are looking to refine your surgical techniques or expand your internal medicine knowledge, you will succeed and reach your full potential here. We empower you to take ownership of your role within a culture that celebrates individual contributions.

Beyond the clinic, you will discover the charm and natural beauty of Ozark, Missouri. Nestled near the Ozark Mountains, this vibrant community offers a perfect backdrop for work-life balance. Spend your weekends exploring trails at Finley River Park or enjoying local dining in the historic downtown area. With its friendly atmosphere and proximity to Springfield, Ozark provides the ideal blend of small-town comfort and modern amenities.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist / Veterinary Assistant

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
• Provide Essential Patient Care: You'll be a key player in the health of our patients, assisting the medical team with hands-on care and ensuring every animal is treated with compassion and respect.
• Be the Go-To Support for the Medical Team: You'll be the backbone of the clinic, anticipating the needs of veterinarians and technicians to ensure a smooth, efficient, and collaborative workflow.
• Ensure a Safe and Clean Environment: You'll take pride in maintaining the hospital, performing clinic upkeep and equipment maintenance to uphold our high standards of care.

What You'll Bring to the Team

• A High School Diploma or equivalent.
• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Confidence and skill in handling pets of all sizes and temperaments.
• Proficiency in fundamental veterinary skills ranging from laboratory and pharmacy to nursing and radiology is a strong asset.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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