Senior Client Service Associate
The Well
Senior Client Service Associate
Omaha, NE Full-time On-site
We're looking for a Senior Client Service Associate to join a fast-growing, high-performing wealth management advisory team in Omaha, Nebraska. This is a full-time, on-site opportunity for someone ready to do more than traditional administrative support we want a proactive partner who takes ownership, improves workflows, and helps elevate the client experience at every touchpoint.
What you'll do
- Serve as the primary point of contact for clients delivering a high-touch, consistent, and professional experience
- Partner closely with financial planners before and after client meetings to ensure seamless follow-through
- Own new account paperwork, ACH, RMDs, scheduling, and client communications
- Manage and optimize CRM workflows in Salesforce and portfolio reporting in Black Diamond
- Identify and implement process improvements that scale capacity and enhance the client experience
- Support client portal rollouts and fintech implementation across the team
What we're looking for
- 3+ years of experience serving wealth management clients in an RIA, bank, or brokerage setting
- Series 63, Series 7, or Series 65 required
- Bachelor's degree required
- Schwab experience a strong plus
- Proficiency in Salesforce, Black Diamond, Orion/Right Capital, Holistiplan, Calendly, and the Microsoft Office suite
- Exceptional attention to detail, strong communicator, and a self-starter who sees projects through
- Comfortable in a fast-paced, evolving environment energized by growth, not slowed by change
Why this role
- Be a meaningful contributor to a team with strong leadership and a clear growth vision
- Long-term career path with increasing responsibility and leadership opportunities
- Client-centric culture built on quality, integrity, and sustainable growth
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