Clinical Unit Clerk

Clerical Support For Nursing Unit

Provides clerical support to assigned nursing unit such as assembling and maintaining patients' charts, scheduling diagnostic procedures, completing admission and transfer/discharge forms, greeting and directing visitors, answering telephone, relaying calls and messages, and providing approved, routine information.

Principal Duties:

• Recognizes need for cost containment by maintaining supplies, forms and equipment at appropriate levels.
• Recognizes changing unit needs and prioritizes work activities accordingly.
• Recognizes unit/patient problems which may impede the unit's effectiveness and reports them to the appropriate person or department.
• Demonstrates understanding of teamwork by performing other duties willingly when requested.
• Plans and organizes clerical work, completes duties within appropriate time frame and provides an accurate, concise report to relief.
• Assists in coordinating patient care activities by paging other health team members as requested, keeping staff informed of scheduled test and procedures and running errands as needed.
• Coordinates patient movement by keeping charge nurse and nursing staff informed of admissions, transfers and discharges. Coordinates, as appropriate, patient movement with other departments.
• Maintains patient charts to include preparation for new admission, filing diagnostic reports and other necessary forms in chart, copying chart for transfers, tearing down discharge charts, and graphing vital signs and other pertinent data as required.
• Demonstrates timely and accurate operation of computer for order entry, data retrieval, charge entry, and problem solving. Asks questions if orders are not routine or clear.
• Transcribes and processes physicians' orders in a timely, accurate, and efficient manner to computer, MAR, and Kardex (as appropriate). Signs off transcription per policy.
• Assists in the smooth and efficient operation of the unit by keeping the work environment orderly and business like; maintaining filing system; organizing and maintaining critical information such as call board, physician phone numbers, agency referral information; tracking and ordering office supplies, equipment and forms; sending broken equipment for repair with work order; and maintaining required unit statistics such as admission/discharge log, monthly census reports and other data.

Work Experience

POSITION REQUIREMENTS:

Education/Knowledge:

Attained Level: Entry level (High School Diploma and or GED)

Preferred: Additional training in computer skills and customer service principles.

Completed Course Work/Program:

Applicable Experience:

Experience (years): Required: 1 - 3 years Preferred: [drop down menu]

Experience (describe required & preferred): Unit Clerk or Office Manager or similar position in a healthcare setting or equivalent.

Technical/Clinical Skills:

Microsoft Office Suite Skill Level

Word: Basic Excel: Basic