Medical Assistant

Description

Tribeca Medspa by AYA Skin is the premier medical aesthetics provider, where beauty dreams bigger, inside and out. We approach every treatment with disciplined technique, sound clinical judgment, and an obsession with outcomes, because mastery is how we deliver results that are safe, consistent, and extraordinary.

The Full-time Medical Assistant is the essential link between provider and patient, keeping every treatment room ready, every patient informed, and every handoff seamless. By staying one step ahead of the provider's schedule and confidently guiding patients through their treatment plan, pricing, and rebooking, the Medical Assistant ensures every visit reflects the mastery and care that define AYA.

Essential Duties and Responsibilities:

Clinical Support and Patient Flow:

• Room patients and manage patient flow for the providers
• Stay one step ahead of the provider's schedule, ensuring rooms are ready for upcoming patients
• Prepare, clean, reset, and stock treatment rooms between patients
• Take before-and-after photos
• Ensure consents and all necessary documentation are completed prior to treatment
• Chart patient procedures, services, and injectables accurately
• Process prescriptions as directed by the provider

Patient Education and Treatment Presentation:

• Present provider-recommended treatment plans and pricing to patients
• Present and educate patients on the Beauty Bank program
• Assist with scheduling and rebooking to support continuity of care
• Escalate clinical questions outside scope of practice to the provider

Front Desk and Patient Experience Support:

• Support the front desk as needed, including checking patients in and out
• Answer phone calls and respond to patient messages
• Assist with scheduling and general patient needs
• Act as the bridge between the provider and front desk, keeping the patient experience seamless from beginning to end

Knowledge/Skills/Abilities:

Education/Certification:

• High school diploma or equivalent required
• Medical Assistant certification/diploma or equivalent clinical training preferred (as defined by law)
• Experience in a medical spa, dermatology, or aesthetic setting preferred

Skills/Abilities:

• Strong organizational skills with the ability to stay ahead of a fast-moving provider schedule
• Confidence presenting treatment plans and pricing without overstepping into clinical recommendations
• Excellent verbal communication skills; comfortable serving as a liaison between providers, patients, and front desk
• Sound judgment to escalate clinical questions to the provider rather than answer independently
• Team-first mentality; willing to jump in wherever needed across clinical and front-desk tasks
• Meticulous attention to detail in documentation and room/treatment preparation

Work Environment/Conditions:

• Fast-paced medical spa environment requiring frequent movement between treatment rooms and front-of-house areas
• Extended periods of standing and walking during shift
• Schedule may include weekends and evenings based on clinic needs
• Direct exposure to clinical settings, including injectable and laser treatment rooms

Benefits:

• Employer paid medical plan
• Retirement contributions after 6 months of employment
• 3 Weeks PTO, 2 floating holidays, 6 company holidays

AYA Skin is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Salary range: Hourly is between $23-24.