Supervisor, Patient Access

Patient Access Supervisor As the Patient Access Supervisor, you will help the Emergency Department and other areas manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing and apply client executive presence and cross‑functional operational strategy with an emphasis on process improvement and quality enhancement. To thrive in this role, you must provide exceptional leadership experience in a supervisory position, possess a broad understanding of daily Patient Access functions and operations, and drive staffing, quality, and compliance initiatives. Key Responsibilities Assesses staffing patterns and schedules to optimize departmental resources and productivity. Develops and implements a quality assurance program. Tracks and reports quality assurance results to leadership and makes recommendations for improvements. Keeps abreast of insurance company changes and updates. Delegates and assigns work commensurate with knowledge, skills, and experience, and ensures the work is performed appropriately. Empowers associates to show creativity and innovation to improve operations and develop solutions to problems. Maintains constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors. Required Qualifications Experience in Patient Access or patient‑facing roles within a hospital environment. Revenue Cycle experience. Ability to prioritize, multi‑task, and work in a fast‑paced, high‑volume environment. Demonstrates strong leadership qualities and good decision‑making abilities. Positive attitude. Compensation and Benefits Base pay range: $46,738.00 – $66,107.05 per year. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training. Eligible to participate in an annual bonus plan at a target of 5.00%. We offer a competitive benefits package, though specific details are not disclosed in this posting. Equal Employment Opportunity Statement R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. #J-18808-Ljbffr R1 RCM