ECM Application Administrator: Content Management Pro

Overview Posted: June 2, 2026 Level: Administrator IV (SUOAF) Hours: Full-time, 35 hours per week Closing Date: Applications must be submitted by 5:00pm (EST) on Tuesday, July 14, 2026. This position is not remote. Location: CSCU System Office, 61 Woodland Street, Hartford, CT 06105. CSCU is an Affirmative Action / Equal Opportunity Employer. Inquiries regarding non-discrimination policies should be directed to View email address on click.appcast.io. Position Summary The ECM Application Administrator provides operations support associated with various imaging systems employed by the campus to gather, archive and manage business content, including front-end scanning, electronic forms imports, electronic forms and workflow development, as well as back-end systems and 3rd party integrations used to manage and store content. The ECM Application Administrator functions as an internal consultant, implementing standard operating procedures, handling day to day application administration and providing training to all levels of campus personnel in accordance with the objectives of the CSCU System and Banner related suite of products. The ECM Application Administrator coordinates business process analyses, needs assessment and cost/benefit analyses in an effort to align information technology solutions with business initiatives at each campus. Under the guidance of local IT leadership, coordinates project team resources, working across the campus, in order to effectively meet project commitments and business objectives. Works collaboratively with the CSCU ECM Sr. System Administrator to implement enterprise wide ECM requirements at the campus level and helps to communicate solutions as appropriate to the campus community. Responsibilities Coordinates and works collaboratively with the campus ECM Steering Committee to provide standardized solutions to meet the needs of the various divisions within user groups across the campus Administers, maintains, implements, and supports the ECM application(s), at the campus level by working closely with campus stakeholders and the CSCU ECM Sr. System Administrator to troubleshoot and resolve all levels of issues. This includes, but is not limited to, overseeing campus wide usage and evaluating/maintaining data flows, scanners, and metadata to ensure systems connectivity, accuracy, and data management Works with the CSCU ECM Sr. System Administrator to design, implement and maintain a security scheme for the campus group in compliance with system office standards Implements application requirements as defined by the CSCU ECM Steering Committee, ensuring enterprise wide standardization for all campus stakeholders Designs and creates custom queries, electronic forms and workflows based on business logic and processes as required by the campus Designs, develops and implements automated procedures using document import processes Participates in a Project Team Environment to provide standardized solutions and communicates development for consideration as candidates for system-wide standardization Collaborates with the CSCU ECM Sr. System Administrator on upgrades, maintenance outages, schedules, priorities, and support Supports campus records management, data retention policies and document conversion to meet operational requirements Researches and evaluates solutions to provide high quality, efficient products for campus stakeholders Supports ECM, data governance, analytics, data warehousing, and digital retention policies in coordination with governance committees Assists in discovery and documentation of business requirements for new solutions May supervise professional staff and/or student workers Performs other duties as needed within the scope of the position This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Minimum Qualifications Bachelor’s degree in Computer Science, MIS, Management, or related subject. Incumbents are required to have demonstrated advanced knowledge and abilities in the following: A minimum of four years of experience with planning, developing and operating document imaging, electronic forms and workflow and/or records management solutions. Hyland OnBase experience preferred Excellent verbal and written communications skills Project Management experience preferred These qualifications may be waived for individuals with an equivalent combination of education, training and experience Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.). Starting Salary Minimum Salary: $85,465 approximate annual, plus excellent State of CT medical insurance, retirement, and related fringe benefits. Salary will be based on qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package including leave policies, retirement plans, and health insurance. Tuition reimbursement may apply if applicable. Application Instructions To apply you must submit a cover letter and resume. The cover letter may be entered as text or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. For more information or to apply via our website at Selection Procedure Following the closing date, applications will be evaluated by a selection committee. Candidates selected for further consideration will be those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date. Interviews will be conducted with selected candidates; practical exercises may be included to evaluate qualifications. Background Screening All employment is contingent upon proof of citizenship or employability under IRCA and successful passing of a background check, including reference checks, criminal history, and, when appropriate, a credit or driving history check. #J-18808-Ljbffr Connecticut State Colleges & Universities