Back of House Manager (South Salem)

Reports to: Back of the House Director

Responsibilities:

• Kitchen Operations: Oversee all aspects of back of the house operations, including food preparation, cooking, and plating. Ensure adherence to Chick-fil-A's food quality and safety standards.
• Inventory Management: Monitor inventory levels, place orders, and manage stock rotation to ensure freshness and minimize waste. Coordinate with suppliers and vendors for timely deliveries.
• Scheduling and Labor Assistance: Assist in creating and maintaining staff schedules, ensuring adequate coverage while managing labor costs. Adjust schedules as needed based on business volume and staffing requirements.
• Quality Control: Conduct regular inspections to ensure food quality, presentation, and portioning meet Chick-fil-A's standards. Address any issues promptly and implement corrective actions.
• Kitchen Equipment Maintenance: Ensure proper operation, maintenance, and cleanliness of kitchen equipment. Coordinate with maintenance staff for repairs or replacements as necessary.
• Food Safety and Sanitation: Ensure compliance with food safety and sanitation regulations. Implement and enforce proper procedures for food handling, storage, and cleanliness.
• Team Leadership: Lead and motivate kitchen staff, fostering a positive and collaborative work environment. Set performance expectations, provide feedback, and recognize outstanding performance.
• Cost Control: Monitor food and labor costs to meet budgetary goals. Identify opportunities for cost savings without compromising quality or customer satisfaction.
• Menu Development and Specials: Collaborate with the BOH team and Back of the House Director to deploy new menu items and seasonal specials. 
• Communication: Effectively communicate with team members, other managers, and departments to ensure smooth operations and resolve any issues or challenges that arise.
• Reporting and Documentation: Maintain accurate records and reports related to food inventory, wastage, labor hours, and any operational issues. Provide necessary reports to upper management.
• Managing Back of the House Shift Managers: Provide guidance and support to back of the house shift managers, ensuring they have the resources and tools needed to effectively manage their teams and operations.
• Truck Ordering and Receiving: Assist in ordering food and supplies from vendors, ensuring timely and accurate deliveries. Independently handle the unloading, organization, and storage of truck shipments if needed.

Requirements:

• Previous experience in a kitchen management or leadership role, preferably in the restaurant or hospitality industry.
• Strong knowledge of back of the house operations, including food preparation, cooking techniques, and kitchen safety procedures.
• Proficiency in managing inventory, placing orders, and controlling costs.
• Excellent leadership and team-building skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible shifts, including mornings, evenings, weekends, and holidays, based on the needs of the restaurant.
• Proficient computer skills and familiarity with restaurant management systems.

Benefits:

• A fun work environment where you can positively influence others
• Competitive pay
• FREE FOOD every shift you work - up to over $3,000 annual benefit!
• Flexible scheduling
• Closed on Sundays
• Scholarship opportunities - $1,500, $2,500 and $25,000 amounts available to earn
• Health, dental and vision insurance contributions to active plan participants
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goal

Chick-fil-a Kuebler Gateway provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own content and policies.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.