Salon Guest Services Representative

Overview Kenneth's Salon + Spas | Lewis Center / Polaris $15.00/hour | 30-40 hours per week Join a team where beauty, care, and growth come first. For nine consecutive years, Kenneth's Salon + Spas has been recognized as one of the Best Places to Work. We believe everyone deserves to feel beautiful, and that starts with creating an exceptional experience for every guest who walks through our doors. We are looking for a friendly, organized, and customer-focused Guest Services Associate to join our team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we would love to meet you. As the first and last point of contact for our guests, you\'ll play a key role in creating a luxury salon and spa experience. Schedule required for POLARIS Salon + Spa 30-40 hours per week Responsibilities Open availability for all shifts required; flexibility to work a variety of days, hours, and times Maintain 30–40 hours per week Weekday shifts: availability required (schedule varies) Up to 3 Saturdays per month, with open availability between 7:30 AM and 6:00 PM Abilities and Skills / Qualifications Expert customer service and communication skills including telephone and email etiquette Strong problem-solving ability Detail-oriented Commitment to guest care and ongoing professional growth Strength in computer skills and ability to learn new software Multitasking skillset Ability to answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback Benefits Employee Stock Ownership Plan (ESOP) 401(k) Medical/Dental/Vision Insurance Health Savings Account Employee Assistance Program Professional Development and Continuing Education Opportunities Generous Employee Discounts on Services and Products Flexible Schedule Paid Time Off Life Insurance Accident and Critical Illness Coverage Short Term Disability Apply online now! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. #J-18808-Ljbffr KENNETHS HAIR SALON & DAY SPAS, INC