Front Desk

Answer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for medical attention. Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments. Ensure that appointment reminder calls to patients are made the day before. Assist patients with questions concerning charges and insurance billing. Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments. Maintain patient account accuracy by obtaining, recording, and updating personal and financial information and scanning patient records. Keep patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule and reminding provider of service delays. Collects mail and faxes for Clinic Manager to distribute to appropriate employees/departments. Ensure accurate implementation and maintenance of the sliding fee scale in the EMR system. Complete morning and nightly checklists. Description Answer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for medical attention. Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments. Ensure that appointment reminder calls to patients are made the day before. Assist patients with questions concerning charges and insurance billing. Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments. Maintain patient account accuracy by obtaining, recording, and updating personal and financial information and scanning patient records. Keep patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule and reminding provider of service delays. Collects mail and faxes for Clinic Manager to distribute to appropriate employees/departments. Ensure accurate implementation and maintenance of the sliding fee scale in the EMR system. Complete morning and nightly checklists. ESSENTIAL JOB FUNCTIONS Answer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for medical attention. Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments. Ensure that appointment reminder calls to patients are made the day before. #J-18808-Ljbffr