Program Specialist

Program Specialist

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose of Position:

Program Specialist, Senior Services at Catholic Charities:

• Assists with the hiring, training, supervision, and evaluation of program employees/volunteers/interns.
• Carries out supervisory responsibilities in accordance with Agency's values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees/volunteers/interns; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees/volunteers; addressing complaints and resolving problems.
• Uses creativity and innovation in program development and service delivery.
• Plans curriculum and facilitates support/education groups for clients.
• Provides professional case management services (including crisis intervention) to program clients to improve client stability, self-sufficiency personal growth and development.
• Determines necessary level of intervention, utilizing a client centered focus informed by Trauma Informed Practices.
• Maintains accurate and up to date documentation, following agency policies and procedures for case record maintenance and review.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports through utilization of data tracking systems.
• Assists with the completion of program reports, case statements, reviews, etc.
• Assists with special program projects and community outreach/projects.

Qualifications

• Requires intermediate knowledge of computers to input information, maintain client and program data, generate reports, and create communications.
• Excellent organization, presentation, and communication skills.
• Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Must be bilingual in both English and Spanish
• Ability to effectively lead and motivate staff through application of Agency values and Leadership Model.

Education and/or Experience

• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree (BA/BS) from accredited four-year college or university; and one-year related experience or training preferred.
• Experience working with the senior population preferred.

Compensation & Benefits:

Salary: $22.00 - 27.00 Part-Time, 30 hours per week, but full time will be considered.

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Part Time (30 hours per week) full time will also be considered.
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent's premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

If you are ready to make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!