Management and Program Analyst II

Summary All Native Group is seeking a Management and Program Analyst II position to provide skilled — and largely independent — administrative analytical and evaluative work to program operations and, management and organizational efficiency and productivity for the assigned Program Office and subordinate organizations within the Program Office. The Management and Program Analyst II is responsible for performing the following duties: (1) review and analyze procedures and operating policies to assess their effectiveness; (2) provide evaluations, information, and written recommendations to effectively manage administrative operations; (3) study, interpret, develop, and implement new and existing administrative directives; (4) respond to inquiries; (5) research and resolve problems; (6) analyze reports; (7) interface with DOS program participants, Office Directors and high level contractor personnel; (8) attend weekly meetings to plan overall program management strategy; (9) attend inter-agency meetings addressing program issues; (10) process program related documents and analyze and produce program reports; (11) perform miscellaneous audits; (12) develop and maintain program databases and master files; (13) instruct mid-level administrators and program users on procedures and policies; and (14) address and solve program issues/problems. The Management and Program Analyst must be adept at utilizing administrative and programmatic software, including the: (1) Global Employment Management System (GEMS); (2) Automated Classification Recruitment Solution (ACRS); (3) Integrated Logistics Management System (ILMS); (4) Microsoft Office; (5) Microsoft SharePoint; (6) Google Earth; (7) Adobe Acrobat; and (8) other standard office computer systems. The incumbent is supervised by high-level Program Office personnel. As applicable, may receive administrative direction from onsite vendor team leader personnel. Essential Functions Organizational Studies and Budget Support Plans and conducts studies for efficiency of operations, either personally or by use of teams, of Bureau organizations ranging from single units to the entire Bureau, including any overseas or otherwise geographically separated organizational entities. By means of personal interviews, on-site observation, and study of documentation, notes work load, work flow, processes, methods, turnaround time on transactions, complicating factors beyond the immediate control of the organization studied, findings of prior Departmental or outside management audits, and feedback from client organizations in order to evaluate the organizational entity’s efficiency. Independently field highly complex research questions from Program Office leadership, with the expectation that incumbent will conduct in-depth research of authoritative publications, the Foreign Affairs Manuals and Handbooks, the Code of Federal Regulations, and other relevant sources to address inquiries from Program Office leadership. The incumbent publishes well‑written special one‑time reports or issue summaries that are considered authoritative in nature. The incumbent adjusts the scope and focus of studies based on management’s directions to focus on either: (a) select specific problematic organizational entities; or (b) overall Program Office operations; or (c) broader surveys to verify the adequacy of current staffing levels and competencies. The incumbent writes and publishes final reports of findings and offers recommendations for improvements in the organization’s structure, staffing level and distribution, occupational competencies, work methods, procedures, or other factors as appropriate. Such work products are typically of such quality as to be authoritative in nature. The incumbent works alongside Program Office and Bureau and/or Department Human Resources personnel to troubleshoot personnel or administrative matters for Program Office personnel (individuals and groups). In partnership with other key stakeholders, the incumbent assists in developing annual budget and mid‑year budget review, contacts vendors for price quotes, conducts online pricing research for required materials, and drafts explanatory materials/justification to accompany budget submissions. The incumbent ensures assigned projects are within original budget estimates, monitors cost expenditures, maintains current expenditure balance, and alerts Program Office leadership of potential cost overruns. Liaises with the Program Office’s Executive Office as well as supported organizations within the Bureau of Diplomatic Security (DS) to facilitate complex reimbursement of funds between offices; keeps records of reimbursable transactions (e.g., travel, time and attendance); and complies data/reports necessary to facilitate the transfer of funds. Policy Analysis, Management and Counsel Completes comprehensive organization or business process reviews (on a quantitative or qualitative basis) to evaluate assigned Program Offices projects, identifying measures to increase organizational effectiveness and efficiency by improving operational methods, manpower utilization, functional alignment, and distribution of work. Manages a portfolio of Program Office activities, on a long‑term basis, with responsibility for tracking workflow, work assignments, conflicts, and deadlines, and accepts responsibility for bringing matters to completion upon achieving required results. The incumbent develops central level management policy and procedures for Program Office projects while developing plans based on broad strategic support requirements and condensing strategic objectives into operational concepts, standards, procedures, and executable tasks. The incumbent identifies preliminary legal implications of applicable statutes, procurement authorities, international agreements, regulations, and Foreign Affairs Manual provisions that impact Program Office programs/projects, and explaining their impact on Program Office programs/projects. Performs fact‑finding and research on a wide variety of topical issues necessary to complete special projects and formulates first draft responses to myriad senior level inquiries, duties may entail analysis of complex problems, definition of functional requirements, resource allocation, operations research, logistics modeling and process analysis and design. The incumbent manages assigned projects and tasks from inception through completion, with substantive responsibility for maintenance of customer relations, as well as the creation of new business processes, procedures, techniques, and systems that relate to the assigned program/project. The incumbent develops novel approaches to overcome obstacles to Program Office activities in support of expeditionary medicine activities, applying rudimentary health sciences information and research skills with professional approaches to identifying, analyzing and solving challenges. Exercises initiative and creativity, recognizing and advising Program Office personnel of areas of deficiency, potential problems, trends or similar factors of interest and develops innovative recommendations to strengthen identified issues. Assists higher level staff in reviewing and evaluating Bureau‑level and intradepartmental issues, policies, or procedures, that impact Program Office projects. Program Planning, Implementation, and Coordination Evaluates programmatic planning and evaluation for emergency preparedness initiatives, management of strategic stockpiles, and may serve as a long‑term focal point within the Program Office for coordinating operational aspects of emergency preparedness and emergency response. As assigned, the incumbent is responsible for directing, implementing, coordinating, or overseeing one or more of a variety of management programs impacting the Program Office (e.g., internal quality management system procedure documents, annual and strategic program planning, program budgeting, acquisition planning and administration, mandatory periodic reports to Congress or other external oversight organizations). Interprets government‑wide legislation and regulations as well as Departmental policies affecting areas of responsibility and assesses their impact on Program Office activities, takes or recommends actions to achieve organizational objectives, and recommends future program objectives and improvements. Plans and conducts special studies, personally or as the leader of a cross‑organizational team, provides advice to managers of headquarters functions, and develops and evaluates policies in assigned areas of responsibility. Receives guidance from and coordinates efforts with appropriate organizations at the Departmental level (e.g., central authorities for Program and Policy Planning, Budgeting, Acquisition, and Legislative Affairs). Plans, conducts or participates in special studies as part of teams or task forces and provides assistance to the Department, the Bureau, supported domestic organizations, as well as supported overseas posts. Strategic Planning and Evaluation Support Organizes and participates in meetings with the Program Office’s Management Team in order to persuade or negotiate acceptance and implementation of recommendations for new or modified information systems, where the proposals involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with the desires of the activities under evaluation. Responsible for assisting in the development, implementation, and monitoring of sophisticated management information systems that focus on the Program Office’s progress in executing long and short range plans, implementing policies, and managing programs by tracking the accomplishment of goals, objectives and priorities established by statutes, executive orders, the Department, the Under Secretary, or Assistant Secretary. Assists in the review and submission of all Program Office substantive documents to ensure conformance with instructions, completeness and that appropriate authorizations are complete. The incumbent ensures that accurate, appropriately concise, and timely information is available to Program Office key leadership to support major decision‑making activities. Plans, develops, and coordinates the management of strategic planning activities through briefings, presentations and conferences for executive management. May be requested and required to participate in Proposal Support functions due to expertise. Competencies The duties described in this labor class most closely align with work covered by the Management and Program Analysis Series, GS-0343, as described in the OPM Position Classification Flysheet for the GS-0343 occupational series. The primary purpose of this position is to provide line managers with the administrative and programmatic support necessary to ensure the effectiveness of Bureau programs and management processes. The position has a mixture of analyzing, evaluation, and/or improving the efficiency of internal administrative operations, organizations, or management; and planning, analyzing and/or evaluating the effectiveness of line or operating programs. This is characteristic of administrative management and programmatic evaluation work as described in the Flysheet cited above. Therefore, the position is properly evaluated under the GS-0343 series and titled: “Management and Program Analyst.” Comparison of the job's characteristics to the Factor Evaluation System (FES) factor level descriptions for each of the nine factors totals 3490, placing the position within the FES point range for grade GS-13 (3155-3600). The work contemplated for this requirement is analogous to that performed by a similarly situated Civil Service employee, GS-0343-13, at the Step 7 level. Supervisory Responsibility None required for this position Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to remain in a stationary position 75% of the time. Occasionally moves about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Frequently moves standard office equipment up to 25 pounds. Must be able to work indoor conditions 90% of the time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work This is a full‑time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need. Travel Required Infrequent domestic and overseas travel for short periods of time may be required Experience Experience working in a similar capacity in a private sector, military organization, or federal agency Education Bachelor’s Degree (graduate‑level coursework or degree in related field preferred). Additional Eligibility Qualifications None Security Clearance A Top Secret clearance is required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. AAP/EEO Statement All Native Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws. #J-18808-Ljbffr All Native Group