Automotive Customer Service Specialist

Job Description

Job Description

Automotive Customer Service Specialist Wanted!  GUARANTEED monthly salary PLUS bonuses!

Are you tired of your low hourly wage? Do you wish you had a GUARANTEED salary with monthly bonuses? Do you want a career and not just a job? This is NOT a commission-only car sales job!! Take advantage of the AMAZING growth in the automotive industry, and turn this opportunity into a VERY lucrative career!

We are looking for individuals with exceptional self-motivation, communication skills, attention to detail, and the ability to perform with minimal supervision. A positive mental attitude and desire to succeed is a must. Experience is not required; we love to train and develop our team members.  All of our current Automotive Customer Service Specialists have left their low paying hourly jobs from a wide range of fields such as trailer builder, cell phone sales, construction, restaurant manager, police officers, insurance sales, bartenders, real estate agent, truck driver, masonry, fast food workers, EMTs, ranch hands, prior military, and many more. They left their old jobs and joined our team to create a successful career.

You will be joining one of the fastest growing companies in the State of Idaho, and a 2018-2019 Award Winner in the “Top 100 Privately Held Companies in Idaho”! The Mountain Home Auto Ranch is a multi-franchise New and Used vehicle dealership located in Southern Idaho. We are a local family-owned dealership and have been in business for over 20 years. Our Franchises include Ford, Lincoln, Chrysler, Jeep, Dodge, Ram, Chevrolet, Buick, GMC, Subaru and Kawasaki Powersports. Our rapid expansion is creating fantastic opportunities for career growth among our employees. We are building the best automotive team in the region!

Our benefits include:

• Health Insurance
• Life Insurance
• Disability & Accident Coverage
• Dental Coverage
• Vision Coverage
• 401(K) Retirement Plan w ith percentage match
• Generous Paid Time Off policy
• Employee Discounts
• NO work on Sundays!
• Paid training programs

Responsibilities

• Nurture enriching relationships to build clientele for life

• Exhibit consultative customer service skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses

• Continuously develop product knowledge to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies

• Perform high-quality, professional demonstrations of new/used vehicles

• Follow-up with buyers to ensure successful referral business

• Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses

• Bring your ‘A game’ along with a positive attitude to work with you every single day

Qualifications

• Available to work flexible hours and Saturdays -- NO Sundays!

• Self-starter mentality and ambitious spirit preferred

• Ready to waste no time on learning new product in’s and out’s, eager to improve

• Phenomenal communication skills with customers and team members

• Professional, well-groomed personal appearance

• Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.