Customer Service Associate - Austin Downtown

Job Description

Job Description

Join EcoClean Austin as a Customer Service Associate!

Looking for a role where you can make a difference while working in a supportive and eco-friendly environment? At EcoClean Austin, we’re not just about cleaning clothes—we’re about empowering people to live their best lives. As a locally owned, environmentally friendly garment care company, we take pride in providing exceptional service to our customers while protecting the planet. If you’re passionate about helping others and want to be part of a team that values respect, teamwork, and work-life balance, we’d love to have you on board!

About the Role

We’re hiring both Full-Time and Part-Time Customer Service Associates to join our team. In this role, you’ll work independently in a clean, modern facility, assisting customers and ensuring their garments receive the highest level of care. Whether you’re a student, parent, or professional seeking part-time work, this position offers flexibility and the opportunity to grow.

Key Responsibilities

As a Customer Service Associate, you’ll play an essential role in creating a positive experience for our customers. Your responsibilities will include:

• Greeting and assisting customers with garment drop-off and pickup.
• Inspecting, tagging, and sorting garments for processing.
• Answering phone calls and responding to customer inquiries.
• Creating and managing customer invoices.
• Processing payments and handling cash transactions.
• Maintaining an organized and professional front counter.
• Assisting with training, social media, and other administrative tasks as needed.

What We’re Looking For

We’re searching for someone who brings a positive attitude and a customer-first mindset. Here’s what we’d love to see:

• Strong customer service skills and a friendly demeanor.
• Reliability and punctuality.
• Comfort working independently in a quiet environment.
• Attention to detail and organizational skills.
• Basic computer and phone skills.
• Professional communication with customers.
• Previous customer service or retail experience is helpful but not required—we’re happy to train the right person!
• Shifts from 2pm - 7pm Mon-Fri and from 9am - 4pm on Saturdays. Closed on Sundays

Why You’ll Love Working Here

At EcoClean Austin, we believe that great employees create great customer experiences. That’s why we’re committed to fostering a workplace where you can thrive. Here’s what you can look forward to:

• Flexible schedule to fit your lifestyle.
• Independent work environment in a clean, modern facility.
• Supportive team culture built on respect and collaboration.
• Opportunity for growth and additional responsibilities.
• A role that’s a great fit for students, parents, and professionals seeking part-time work.

About Our Culture

We genuinely value our employees and strive to create a positive, enjoyable workplace. At EcoClean Austin, you’ll find a team that respects one another, supports healthy work-life balance, and shares a commitment to making a difference for our customers and the environment.

Ready to Join Us?

If this sounds like the perfect opportunity for you, we’d love to meet you! Apply today and take the first step toward becoming part of the EcoClean Austin family.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.