Entry - level Administrative Office Assistant

Job Title: Entry - level Administrative Office Assistant Location: Columbus, GA Company: Southern Rewinding Classification: Non-Exempt (Hourly) Job Summary Southern Rewinding is seeking a motivated and detail-oriented Entry - level Administrative Office Assistant to support daily administrative and operational functions within the shop and office. This role serves as a key point of coordination between customers, the shop floor, and office staff. The Shop Clerk is responsible for maintaining accurate records, processing work orders, and delivering excellent customer service while ensuring efficient workflow and communication across departments. Key Responsibilities Perform daily administrative tasks including filing, data entry, record maintenance, copying, and document management Create, enter, and manage shop repair work orders for incoming jobs Write up and document incoming work accurately and efficiently Upload, organize, and maintain repair photos in designated folders Contact customers to obtain purchase orders, repair authorizations, and scheduling information Assist with job scheduling and coordination between departments Communicate with office staff, shop personnel, and management regarding customer service and job status Close out work orders upon job completion and ensure all documentation is accurate Maintain and update “Work in Progress” (WIP) files Provide administrative and customer service support as needed Promote a professional company image through prompt, courteous, and thorough customer interactions Support additional office functions such as shipping & receiving, time entry, and purchasing as needed Assist in drafting technical reports for supervisory review Follow established company procedures to complete tasks in a timely and efficient manner Perform other duties as assigned Job Locations US-GA-Columbus Benefits Safety is Priority One – and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs EEO & Affiant The policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. Know Your Rights: Workplace Discrimination is Illegal. Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance. E-Verify E-Verify Information/ Información sobre E-Verify Qualifications Associate’s degree required (or equivalent combination of education and experience) Previous administrative, clerical, or shop support experience preferred Strong data entry and typing skills Proficient in Microsoft Office (Word, Excel, Outlook) Experience with Adobe Acrobat required Familiarity with Sage 100 is a plus Strong organizational skills with attention to detail Ability to manage multiple tasks and meet deadlines Effective communication and interpersonal skills Ability to work independently while collaborating with a team Work Environment Office setting within a shop/manufacturing environment Regular interaction with shop personnel and customers #J-18808-Ljbffr