Production Supervisor

Job Description Job Description $66,000 annually Reporting to: General Manager About Sloomoo Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo's universe has expanded — there are now a total of 7 Institutes (NYC, LA, Houston, Chicago, Atlanta, Charlotte, Washington DC) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you're a kid or kid-at-heart. Position summary The Production Supervisor is responsible for overseeing the daily operations of the production facility, ensuring efficient workflows, high-quality product output, and a safe, organized working environment. This role leads and supports the production team, drives performance, and ensures production targets align with retail, experience, and e-commerce demand. The Production Supervisor takes ownership of team leadership, production planning, labor deployment, quality standards, and operational execution while fostering a positive, inclusive, and high-performing culture. This role collaborates cross-functionally with inventory, retail, e-commerce, and site leadership to ensure seamless operations and optimal product availability. You will be key to upholding Sloomoo's values: Joy — Joy is our DNA. We spark wonder, play, and creativity in everything we do. Accountability — We own it. Every action, every result — our name is on it. Collaboration — Joy happens when we create together. We rise as one team. Innovation — We push limits, dream big, and turn bold ideas into reality. Inclusivity — Everyone belongs. Every voice matters. Resilience — We pivot, solve, and grow stronger through every challenge. Excellence — Good isn't enough. We obsess over the details that make greatness. ResponsibilitiesOperations & production management Oversee day-to-day production operations, ensuring efficiency, quality, consistency, and timely completion of production goals. Ensure production schedules align with retail demand, experience traffic, e-commerce needs, and inventory requirements. Maintain high standards of safety, cleanliness, organization, and operational readiness across the production facility. Monitor product quality and ensure all slime and related products meet established brand and production standards. Develop, refine, and optimize production workflows to improve efficiency, scalability, and product consistency. Ensure proper workstation setup, material flow, equipment readiness, and task allocation throughout each shift. Identify and reduce bottlenecks, downtime, waste, and other operational inefficiencies. Team leadership & development Lead, coach, and supervise a production team of approximately 5–15 employees. Set clear performance expectations and provide ongoing coaching, feedback, and accountability. Support hiring, onboarding, and training to build a multi-skilled, reliable, and high-performing production team. Create and manage schedules that optimize staffing coverage, productivity, labor efficiency, and team retention. Foster a positive, inclusive, collaborative, and motivating work environment. Ensure employees are properly trained on production procedures, quality standards, equipment, and safety requirements. Inventory & fulfillment Partner with inventory, retail, and e-commerce teams to maintain appropriate stock levels across all sales channels. Support production forecasting and planning to meet demand while minimizing overproduction and product waste. Oversee e-commerce fulfillment activities as needed to ensure orders are accurate, complete, and prepared on time. Communicate product shortages, inventory concerns, and production risks proactively to leadership and cross-functional partners. Performance & efficiency Track production output, productivity, labor costs, quality results, and other key operational metrics. Use performance data to identify opportunities to improve productivity, quality, staffing, and workflow. Implement process improvements that increase efficiency while maintaining product and safety standards. Support budget management by aligning labor deployment and production costs with business demand and sales performance. Maintain staffing levels that support operational needs while remaining aligned with labor budgets. Collaboration & communication Work closely with site leadership and cross-functional teams to align production priorities and operational needs. Communicate production updates, staffing needs, operational challenges, and proposed solutions clearly and proactively. Respond quickly to production or staffing challenges to minimize disruption and maintain business continuity. Contribute to planning, forecasting, and operational review discussions. Provide recommendations to leadership regarding process, staffing, equipment, workflow, and production improvements. Other duties as assigned. Qualifications 3+ years of experience in production, manufacturing, food production, restaurant operations, warehouse operations, or a similar operational environment. Previous experience supervising or leading a team of approximately 5–15 employees. Bachelor's degree in a related discipline preferred, or equivalent combination of education and relevant experience. Experience with production planning, product manufacturing, demand forecasting, or inventory planning preferred. Strong leadership, interpersonal, communication, and problem-solving skills. Ability to coach employees, manage performance, and maintain accountability in a fast-paced environment. Strong organizational and time management skills with the ability to manage multiple priorities simultaneously. Proficiency with Microsoft Office, Google Workspace, Slack, and project management systems such as Asana or similar platforms. Familiarity with scheduling, timekeeping, and payroll systems. Strong understanding of workplace safety, quality control, and production best practices. Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays as required. Physical requirements Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation. Ability to stand and walk for extended periods throughout the workday. Ability to frequently bend, stoop, crouch, kneel, reach, twist, and perform repetitive motions. Ability to move throughout production, storage, and operational areas while supervising work and supporting the team. Ability to safely move materials, supplies, equipment, and finished products throughout the production facility. Ability to use hands and fingers for handling materials, operating tools and equipment, and performing production-related tasks. Ability to work in an active production environment that may involve wet, sticky, or slippery materials and surfaces. Inclusivity commitment Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics. Sloomoo Institute Terms and Conditions By opting in, you agree to receive text messages from Sloomoo Institute's Talent Team about your job application, such as application status updates, interview scheduling, and onboarding reminders. You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. 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