Alcohol Compliance Supervisor - FSU Athletics - FSU Athletics - Concessions

The Alcohol Compliance Supervisor is responsible for overseeing alcohol service operations and ensuring compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages. This position supervises alcohol service staff, monitors responsible alcohol service practices, conducts compliance checks, and promotes a safe and positive guest experience. The Alcohol Compliance Supervisor serves as a key resource for training, policy enforcement, and risk management within the operation.

Job Responsibilities

• Supervise alcohol service operations to ensure compliance with all applicable laws, regulations, and company policies.
• Monitor concessions, bars, restaurants, suites, and event locations to ensure responsible alcohol service practices.
• Verify that team members are properly checking identification and adhering to age verification procedures.
• Respond to incidents involving intoxicated guests, refused sales, or compliance concerns.
• Conduct routine audits and compliance inspections of alcohol service areas.
• Train and coach team members on responsible beverage service, alcohol awareness, and company policies.
• Maintain accurate records of compliance activities, incidents, and corrective actions.
• Partner with management, security, and event operations teams to promote a safe environment for guests and employees.
• Investigate and document alcohol-related incidents and policy violations.
• Assist with scheduling and supervising alcohol compliance staff during events and daily operations.
• Support implementation of alcohol risk management programs and best practices.
• Communicate compliance updates and regulatory changes to management and staff.
• Ensure proper placement and maintenance of alcohol-related signage and compliance materials.
• Protect company assets and support a culture of safety and accountability.

At our organization, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. In order to meet our commitments, job duties may change or new responsibilities may be assigned without formal notice.

Qualifications

• High school diploma or GED required.
• Previous law enforcement or military experience preferred
• Previous experience in alcohol compliance, concessions, hospitality, food and beverage, event operations, or security required.
• Prior supervisory or leadership experience preferred.
• Strong understanding of alcohol laws, regulations, and responsible beverage service practices.
• Ability to exercise sound judgment and handle sensitive situations professionally.
• Strong verbal and written communication skills.
• Excellent organizational and documentation abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency with basic computer applications and reporting systems.
• Availability to work evenings, weekends, holidays, and special events as required.

Physical Requirements

• Ability to stand and walk for extended periods during events and operational shifts.
• Ability to navigate large venues and multiple service locations.
• Ability to lift, push, pull, and carry up to 25 pounds.
• Ability to work indoors and outdoors in varying environmental conditions.
• Ability to respond quickly to operational and guest service situations.
• Required use of Personal Protective Equipment (PPE) as applicable.

Education