Provider Recruiter/Contracts Administrator

Provider Recruiter/Contracts Administrator

MJM Innovations, a leader in transit software, is seeking a Provider Recruiter/Contracts Administrator responsible for recruiting RideChoice and ADA Paratransit overflow providers and monitoring the Contractor's performance to ensure that all service is provided in accordance with the performance standards set forth in this contract.

Specific Responsibilities:

• Responsible for identifying any negative performance trends and working with appropriate managers and staff to address negative performance trends as soon as possible so that service can continue to improve.
• Ensure contractor will have a sufficient number of RideChoice and ADA paratransit overflow providers to ensure all trip requests (ambulatory and accessible) can be provided without delay through all hours of the day, days of the week based on a 24/7 RideChoice operation.
• Negotiate contract terms with internal and external business partners.
• Ensure all deadlines and conditions described on contracts are met.
• Analyze potential risks involved with specific contract terms.
• Provide regular executive summary style reporting on program statistics/effectiveness to internal leadership and external.
• Support and manage provider issues/inquiries on program.

Experience Required:

• Five (5) years of experience in a transit, paratransit, or similar transportation system with at least two years at a supervisory level.
• Demonstrate a strong working knowledge of ADA paratransit requirements as well as acceptable paratransit and demand responsive operational, maintenance, safety and customer service practices and metrics.
• Knowledge of Trapeze scheduling and brokering software.
• Must possess excellent verbal and written presentation skills and be competent with Microsoft Word, Excel, and PowerPoint.
• Ability to multi-task, dealing with numerous internal/external issues concurrently.

Personal Attributes:

• An individual with a high energy level and strong work ethic, who is self-motivated, self-reliant, has high integrity as well as is a hands-on, sleeves up team player.
• Superior interpersonal and communication skills. Able to be persuasive with compelling oral and written communication skills at all levels.
• Ability to build open, trustworthy relationships with other leaders of the business, customers, vendors and the cross-functional teams.
• Strategic problem solver with a sense for where things are headed, along with great instincts and the ability to effectively navigate and seize upon business opportunities.
• Good quantitative and analytical abilities and broad business perspective with sound business judgement and financial acumen.
• Energetic individual, who is action oriented with a strong sense of urgency, and the ability to overcome obstacles to achieve results in a timely fashion.

In addition, the Provider Recruiter/Contracts Administrator is required to attend regular Valley Metro Division meetings and work closely with Valley Metro personnel.

Why you should join our team ...

• At Transit-Technologies, we hire team members who can take initiative and ownership of their role and are dedicated to finding new clients and enhancing the experience of existing ones. Our work is extremely fast paced and never the same from day to day, and our team members appreciate the autonomy to manage their daily workload and contribute to the success of our company. Our sales team members work with amazing software solutions that have a great impact on the transportation industry providing service to their communities every day. Our team members find that the experience they gain helps them grow in their technical expertise and overall sales presentation skills, contributing to their overall professional development.
• Transit-Technology is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.