Sales Associate

Support Role

Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

Core Responsibilities:

• Deliver financial results:
• Drive financial growth by achieving personal sales and key KPI goals
• Assist management team in all in-store activities to help drive profitability

• Build a dedicated and good-natured team:
• Support a positive store environment
• Be a dedicated Cole Haan employee

• Create a culture of customer obsession that caters to the extraordinary achiever:
• Deliver extraordinary customer service
• Support and maintain visual merchandising standards consistent with company expectations

• Deliver operational consistency:
• Follow all operational objectives with regards to loss prevention, health, and safety
• Support store operational consistency by following Cole Haan Policy and Procedure

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

• Candidates must be at least 16 years of age
• Must have two or more years of retail experience
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.
• Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.
• Able to effectively communicate in verbal and written English
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally