Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
 
I’ve proudly served as a State Farm agent since 1985 and have spent more than 40 years helping individuals, families, and businesses protect what matters most. I earned my bachelor’s degree in business from East Carolina University, and over the years I’ve built an office culture centered around knowledge, trust, and building long lasting relationships with our customers and community.

Our office is friendly, supportive, and team oriented with a work hard, play hard mentality. We currently have three full time team members and one part time team member, and we’re excited to continue growing our team. With over 85 years of combined insurance experience in the office, we pride ourselves on providing personalized guidance, respecting our customers’ budgets, and delivering the kind of small town service people can count on.

We offer work life balance, paid time off, and opportunities to qualify for bonuses. I’m looking for someone reliable, dependable, detail oriented, communicative, and self driven who enjoys helping others and wants to be part of a positive, knowledgeable, and supportive team environment. 

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Gary Elliott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.