Customer Service Representative

Customer Service Representative

Spring and summer are our busiest seasons and the perfect time to step into a role where your communication skills and professionalism truly make an impact.

Join Lloyd Pest Control as a Customer Service Representative and play a key role in delivering dependable, high-quality service to our customers and supporting our field teams.

What You'll Be Doing

• Answer customer calls and provide clear, accurate information about services
• Schedule and adjust appointments efficiently
• Coordinate communication between customers, technicians, and the sales team
• Listen carefully to concerns and provide practical solutions
• Support customer retention through proactive service
• Assist with administrative tasks and special projects
• Contribute to a professional, team-oriented environment

What We're Looking For

• High school diploma or GED
• 2+ years of customer service experience
• Strong verbal and written communication skills
• Comfortable using Microsoft Office and learning new systems
• Organized, steady under pressure, and solution-focused
• Positive team player who adapts well to change

Why Join Lloyd Pest Control?

• Comprehensive benefits including health insurance, retirement savings, and paid time off
• Flexible scheduling options
• Opportunities for long-term growth and advancement
• Supportive, collaborative team culture

If you're looking for a stable opportunity with a respected, family-owned company that values professionalism and teamwork, we encourage you to apply.