Medical Assistant

Job Description

Job Description

Description:

At Catholic Charities, Diocese of Pittsburgh, we believe that all individuals have a right to quality healthcare.

We serve those who are uninsured or underinsured and unable to meet their medical needs. We treat routine issues and identify serious problems, creating treatment plans to restore health. Our team is motivated by opportunities to offer respect, relief and high-quality care to a marginalized population.

We’re seeking a compassionate Medical Assistant in our Free Health Care Center in Downtown Pittsburgh.

The Medical Assistant serves as an integral member of the interdisciplinary healthcare team by supporting patient-centered clinical operations and care coordination. Working under the direction of licensed healthcare providers, the Medical Assistant assists with patient intake, basic clinical support services, patient navigation, and care coordination to promote efficient, high-quality care within the Free Health Care Center.

We offer successful candidates a competitive hourly pay rate, strong health benefits (including medical, dental and vision that are available the first of the month following hire date), generous time off programs that includes15 paid holidays a year, and free onsite parking. We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits.

We are proud of our supportive and collaborative culture at Catholic Charities and to be designated as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026 by the Pittsburgh Business Times.

Medical Assistant Key Performance Objectives Include:

• Welcoming patients and assisting with the intake process.
• Obtaining and documenting patient vital signs.
• Preparing examination and treatment rooms.
• Stocking clinical supplies and maintaining inventory needs.
• Performing approved CLIA-waived laboratory testing and documenting testing according to clinic policy.
• Coordinating referrals to specialty care and community resources.
• Assisting patients with scheduling follow-up appointments.
• Assisting with patient reminders and follow up communications.
• Documenting patient information accurately in the electronic health record.
• Following all quality and safety practices and requirements.

Minimum Qualifications:

• A high school diploma or equivalent is required.
• One year of experience in healthcare, human services, or customer services is preferred.
• Current BLS/CPR certification (or the ability to obtain within 90 days of hire) is required.
• The ability to complete the Free Health Care Center Clinical Support Competency Program is required.
• The ability to work effectively with diverse and underserved populations is required.
• Exceptional customer service skills are required.
• Proficiency with computers is required.
• Medical Assistant certification is preferred but not required.