Virtual Sales Expert

This position is located at 2221 Lakeside Blvd., Richardson, TX 75082 and you would be required to report there for your shifts. Step into the spotlight and launch a new kind of sales experience. As a Virtual Sales Expert, you’ll play the lead role in real‑time on‑camera interactions with our customers. From sales pitches to product recommendations, you’ll use live video, telephone and chat to sell products and services, conduct demos and provide a premier sales experience to online shoppers. Key Responsibilities Consistently display a positive, professional, friendly and high‑energy willingness to assist customers through video, chat or telephone interactions. Possess a competitive spirit and desire to meet and exceed sales goals. Continually maintain working knowledge of all company products, services and promotions. Make recommendations according to customer’s needs. Utilize operational systems to process purchases of all products and services. Multi‑task in a fast‑paced team environment. Educate and engage customers through product demonstrations over video software. Interact with and sell to customers via video, chat or telephone interactions and provide prompt and courteous customer service to all customers. Ensure adherence to channel‑specific methods, procedures and clean‑desk policies. Adhere to all appearance standards, which include a dress code. Qualifications 1‑3 years of retail, customer‑facing and/or call centre sales experience. Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as required by business needs. Compensation Virtual Sales Experts earn between $15.40 and $20.62 per hour starting, plus $1,450 monthly in commissions if all sales goals are met. With uncapped commission opportunities, top sellers can earn up to $60,300 per year. Benefits Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and holidays (with exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year) Sick leave Paid parental leave Adoption reimbursement Disability benefits (short‑term and long‑term) Life and accidental death insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T Internet (and fiber where available) and AT&T phone Weekly Hours: 40 Location: Richardson, Texas AT&T will consider qualified applicants for employment in a manner consistent with the requirements of federal, state and local laws. AT&T provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair‑chance employer and does not initiate a background check until an offer is made. #J-18808-Ljbffr Cricket Wireless LLC.