Security Operations Technician

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text “ImpactFire” to View phone number on click.appcast.io to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: Pay is on a weekly cycle, every Friday Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays Company paid short and long-term disability Immediately vested in our 401(k) company match Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. Robust training opportunities with company reimbursement upon achieving required licensing Apprenticeship programs for fire sprinkler, fire alarm and inspection positions Opportunity to work alongside some of the best talent in the fire protection industry This position will be working out of our Arlington, TX office. This position will report to the Fire Alarm Manager. The Technician will be responsible for providing inspections and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers. Manage their time to complete the maximum amount of service and inspections while maintaining a high level of quality. Achieve any weekly productivity goals assigned by the Fire Alarm Manager or designated Agent. Learn applicable fire protection codes and obtain applicable state licensing. Protect and maintain company equipment. Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies. Perform any other tasks assigned by the Fire Alarm Manager or Agent. Applicable licensing and certification required by National, State and Local codes. Texas Fire Alarm (FAL) is required. Ability to learn applicable installation, inspection, and servicing codes. Ability to participate in on-call rotation. Excellent communications, and customer service skills. Applicable experience either in the fire protection industry or the commercial customer service business in some capacity. A fire alarm systems background or a background working as a licensed electrician. We look forward to talking with you about career opportunities with Impact Fire Services. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.