Enterprise Network Engineer III

Title Enterprise Network Engineer III Department Enterprise Technology – Infrastructure Location Austin, TX Schedule 40 hours per week. Monday–Friday flexible between 7 am‑6 pm; occasional nights or weekends may be required. Benefits Competitive health benefits with employee premiums covered 100% and family premiums 50% Vision, dental, life, and disability insurance options Paid vacation, sick leave, and holidays Teacher Retirement System of Texas (defined benefit plan) Additional voluntary retirement programs: Tax‑Sheltered Annuity 403(b) and Deferred Compensation 457(b) Flexible spending account for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin libraries and museums Free rides on all UT Shuttle and Capital Metro buses with staff ID card Purpose Provide senior technical engineering support to design, build, operate, secure, and improve the university’s enterprise and departmental networks. Partner with campus customers and internal teams to deliver reliable, scalable, and resilient network services, provide advanced troubleshooting and escalation support, and contribute to network standards, lifecycle planning, and continuous operational improvement. Responsibilities Independently plan, design, implement, and maintain enterprise network and telecom systems to meet performance objectives and service level expectations. Develop network solutions for enterprise and departmental environments, including routing, switching, and segmentation with a focus on resiliency and customer edge services. Collaborate with Enterprise Technology and unit representatives to anticipate network, telecom, security, and isolation needs for classrooms, research labs, and auxiliary venues. Plan, test, deploy, and document new services, upgrades, and infrastructure changes for production support. Provide escalation support for complex network designs, outages, service degradation, and advanced troubleshooting issues. Evaluate technical risk, change impact, and non‑standard customer requirements before implementation. Participate in after‑hours maintenance, rotational on‑call response, emergency restoration, and incident coordination. Drive university‑owned vehicles to job sites, maintaining an acceptable driver rating as per policy UTS157. Evaluate new network and telecom technologies, conduct proof of concept implementations, and lead pilot deployments. Support automation of infrastructure deployment, fault detection, standardized operations, and lifecycle management. Maintain technical documentation, network standards, telecom standards, and operational procedures for enterprise services. Contribute to architecture review, standards development, lifecycle planning, and continuous improvement of network operations. Share technical knowledge with junior engineers regarding implementation practices, troubleshooting methods, and operational procedures. Required Qualifications U.S. Citizen, resident, or officially recognized asylee. Extensive experience designing, operating, and troubleshooting enterprise networks. Ability to provide advanced technical support for network operations, customer‑facing services, and incident response. Understanding of Ethernet cabling standards and color codes. Preferred Qualifications Eight or more years of experience designing and operating enterprise networks. Bachelor’s degree in a related field or equivalent professional experience. Experience with Cisco routers, switches, firewalls, and wireless platforms (IOS, IOS‑XE, NX‑OS, ASA). Large‑scale network operations experience and architecture design. Experience with security operations, compliance‑aligned network design, MPLS VRF/L2VPN, NAC or IBNS, and software‑defined networking concepts. Higher education experience and experience mentoring network engineers. Driving Required Class “C” driver’s license and a valid three‑year driving record. If not a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a resident. Salary Range $110,000 plus depending on qualifications. Working Conditions Standard office conditions and electronic workshop environment. Repetitive keyboard use at a workstation. Communication in person and over the phone; part of a team‑wide phone service desk. Manual dexterity for equipment repairs, installations, and removals. Lift or move up to 50 pounds unassisted. Routine climbing of stairs/ladders. Work in confined spaces such as crawl spaces, basements, attics, and cable chases. Exposure to extreme temperatures, loud noises, chemicals, airborne particulates, and electrical or mechanical hazards. Occasional driving of a university vehicle. Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. #J-18808-Ljbffr The University of Texas at Austin