Shared Services ARA II - 255016

Job Summary

Our client is seeking a dedicated Service Team Leader responsible for managing secondary insurance accounts across multiple payer types. This role involves handling complex secondary account follow-up, providing centralized claim denial routing and resolution, and supporting Business Services Office operations.

Key Responsibilities

• Manage secondary insurance accounts including Commercial, Medicare Advantage, Blue Cross, Workers’ Compensation, Auto, and other non-Medicare plans.
• Handle complex secondary account follow-up and provide claim denial routing and resolution.
• Assist with front desk coverage at the Business Services Office adhering to security protocols.
• Support the onboarding and development of new team members through training and shadowing.
• Utilize internal systems like Oracle, SharePoint, and the Patient Accounting System for daily tasks.
• Contribute to accounts receivable special projects as needed.

Qualifications

• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Must be present on-site five days per week.
• A desire to learn and adapt in a continuous training environment.
• Recent college graduates (associate's or bachelor's) preferred!!!
• Prior experience in a business office, administrative, or healthcare setting preferred.
• Familiarity with revenue cycle or patient accounting environments is a plus.

Schedule/Shift

Monday - Friday, 8:30 AM - 5:00 PM

Pay: $19-$22/hr

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.