Customer Service Representative - Dog Training Center

JOHN H WHITTAKER

Job Description

Benefits/Perks

Competitive Compensation
Paid Time Off
Career Growth Opportunities

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to coordinate intake for board & train/ day school, provide access to digital resources (online pre-instruction), schedule classes, updating clients weekly, follow-up on satisfaction. This position also includes escalating every complaint or problem so owners are quickly and completely satisfied.

We are a busy small business with a lot going on. The environment is noisy, and often chaotic given the number of dogs being trained, and classes being instructed.The ideal candidate loves dogs, enjoys helping people, computer savvy and is able to remain calm under pressure.

Qualifications

High school diploma/GED
Previous experience in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively

Apply

Vacancy posted a month ago

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