Program Integrity Administrative Coordinator

: Apply By: 11/28/23 Division: Business and Finance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Jefferson County Human Services is seeking a Program Integrity Administrative Coordinator responsible for high level administrative and technical support to the Program Integrity Unit of the Department. The Program Integrity Administrative Coordinator processes confidential matters, provides general support to the Program Integrity team, schedules and coordinates events and meetings, purchases supplies, proofreads documents, develops tracking systems and dashboards, navigating multiple databases, and creating and maintaining multiple reports. This position will work with the Program Integrity team to streamline processes and provide detailed and accurate reporting within strict deadlines. The ideal candidate has previous experience with complex computer systems and databases, such as CBMS background, and has a working knowledge of medical and food eligibility assistance programs. This position requires the ability to provide ongoing support for specific rules and regulations to provide guidance to the team and others new in the role. The candidate is passionate about helping others and has a proven ability to move between diverse tasks with ease, and must thrive in a fast-paced, professional environment. The Administrative Coordinator will provide back-up coverage to the Executive Assistant to the Human Services Director. About Human Services: Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive. Schedule: After an on-site training period, this position has the option to work a schedule of five 8-hour days per workweek (Monday-Friday), or four, 10-hour workweek (Monday - Thursday) with a minimum of two in-office days per week and the opportunity to work remotely the rest of the week. Compensation: Hiring Range: $22.84 - $26.59 USD Hourly Compensation will be determined based on education, experience, and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click Here for our Total Rewards summary. Essential Duties: Database Entry & Reporting: Ability to navigate complex computer systems and databases, such as CBMS. Utilize data entry equipment to store, retrieve, and disseminate information. Maintains department files. Provides report data to other departments and interest groups. Act as subject matter expert for local and state assistance programs. Administrative Duties: Establish and maintain confidential files. Order supplies, reconcile supply invoices, and maintain inventory of supplies. Distributes, scans, and uploads all mail documents to the appropriate employee. Maintains meeting agendas, minutes, and employee schedules. Records and manages information discussed in staff meetings. Serves as a backup to the Executive Assistant to the Human Services Director. Communicates department and division information with various internal and external stakeholders and community partners. Assists in coordinating public meetings. Develops mailing lists for all internal/external groups and promotional items. Performs all administrative tasks for the Program Integrity team. Coordinate travel arrangements. Prepares meeting agendas and serves as recording secretary in meetings. Deliver Excellent Customer Service: Provide customer service by interpreting and explaining regulations, policies, standards, and procedures to internal and external customers based on knowledge of a specialized area within a defined scope. Greet clients, screens and respond to all calls left on the fraud hotline and Program Integrity inbox. Special Projects: Perform a variety of high-level administrative duties including researching, compiling, and maintaining reports and assisting with development of policies/procedures. May work on special projects by performing and assisting in the preparation of project implementation plans. Assist Program Integrity team with creating training materials. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: High School diploma or equivalent certificate required. Must become CJIS certified within 6 months of hire. Must be an online notary withint 6 months of hire. Preferred Knowledge, Skills and Abilities: A minimum of three years of work experience in a high-volume customer services environment. CBMS experience or ability to navigate complex computer systems and databases is strongly preferred. Familiarity with Assistance Programs including SNAP, Cash, Medical. Experience working in a role where accuracy is extremely important. Proficient experience in Excel, Word, One Drive and PowerPoint. Skills and attributes that would lead to success in this role include: Ability to use critical thinking to troubleshoot and problem solve. High organization and prioritization skills - ability to be able to complete a task after an interruption. Ability to make independent decisions. Attention to detail and accuracy. Strong follow up skills Ability to gather facts and communicate them appropriately. Ability to create documents through all Microsoft programs. Strong written and communication skills. Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, internal fraud background screening education verification, and/or references. Criminal history must not include but not limited to convictions for theft, forgery, counterfeiting, crimes against a person, or other related charges. Once in the background step, we will ask you to provide five references including two supervisors. To prevent the process from slowing, we recommend you have the email addresses of your references ready and have notified them they may be contacted. Options for references could include supervisor/manager, peer, professor, career counselor, someone you volunteer with, or anyone who can speak to how you work. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities. Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal. For more details on the recruitment process, please visit Questions: County Recruitment Team: View phone number on us.fitly.work or View email address on us.fitly.work Library Recruitment Team: View phone number on us.fitly.work or View email address on us.fitly.work Sheriff Recruitment Team: View phone number on us.fitly.work or View email address on us.fitly.work Education: Experience: Work Experience: Minimum three years Certifications: Languages: Category: Administrative, Business Programs and Services