Sr. Associate, Business Control & Risk Management
Santander Bank
Sr. Associate, Business Control & Risk Management Country: United States of America Responsibilities Drive Risk Culture : Ensure awareness in the Business Line of risk frameworks, policies and standards. Communication : Maintain communications with SLoD and Business Lines. Adherence to Risk Frameworks, Policies, and Standards : Partner with SLoD to provide input/review of frameworks, policies and standards, facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards, report and elevate exceptions, and support corrective actions. Continuous Monitoring : Continuously monitor all sources of risk within the Business Line and externally, engage in research and networking to anticipate critical risk issues, understand operational, strategic, reputational, compliance, and model risks, and continuously assess and improve controls to mitigate those risks. Monitor key risk, key performance, and control performance indicators and report negative or adverse trends. Monitor risk profile to maintain tolerance within risk appetite. Issue Identification, Management, and Risk Assessment : Support RCSA responsibilities including metric-to-risk and control mapping and Heracles data/input. Engage and hold Business Line process owners accountable to identify and assess risks. Support Business Lines in risk identification (e.g., NPBA, change management, etc.), ensure all issues are resolved within established timelines, and validate that remediation is sufficient to address root cause and prevent recurrence. Exam Management : Liaison with the Business Line for all exam‑related activities related to metrics including regulatory, internal audit, and credit risk review. Operational Risk Programs : Manage and execute risk‑related activities and routines as part of RCSA, Issues Management, Scenario Analysis, Top Risk, Material Risk Program, Event Escalation, Loss Management, and Application Inherent Risk Assessment. Qualifications Bachelor’s Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics, or a related field. Master’s Degree in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics, or a related field. 9 years of experience in Risk Management, Internal Controls, relevant line‑of‑business experience, and/or legal or regulatory experience. 5 years of experience in a Business Unit. Demonstrated experience executing risk projects across multiple business lines offering a variety of financial services products and services. Advanced knowledge of Information Security processes including network security, operations system security, cloud security, and vulnerability management. Demonstrated thought leadership and application of operational risk identification and mitigation practices and procedures. Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. Demonstrated judgement in escalation, ensuring risk‑based clear line‑of‑sight for senior executives into existing and emerging issues/incidents. Ability to build credibility with, collaborate with, and influence line‑of‑business executives. Excellent analytical and complex problem‑solving skills. Superior project management skills. Ability to constructively work both independently and collaboratively with all levels of management and employees. Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments, and service levels. Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team, function, or enterprise is prepared. Ability to build internal and external networks of information resources within the risk management ecosystem. Ability to work with limited oversight from manager. In‑depth research and analysis skills for complex and critical data, interpret and communicate industry trends. Preferred Qualifications Established work history or equivalent demonstrated through work experience, training, military service, or education. Pay & Benefits Base pay range: Minimum: $86,250.00 USD – Maximum: $155,000.00 USD Santander Benefits – 2025 Santander OnGoing/NH eGuide EEO Statement At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions Frequent minimal physical effort such as sitting, standing, and walking is required. Occasionally, moving and lifting light equipment and/or furniture may be required depending on location. Employer Rights This job description does not list all of the job duties. You may be asked by your supervisors or managers to perform other duties. Your performance may be evaluated in part based on the tasks listed. The employer may revise this job description at any time. This job description is not a contract for employment, and either party may terminate employment at any time for any reason. Contact Primary Location: Quincy, MA, 1 Enterprise Drive‑Quincy‑Corp Other Locations: Massachusetts‑Quincy Organization: Santander Holdings USA, Inc. Email for accommodations: View email address on click.appcast.io #J-18808-Ljbffr Santander Bank
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