Maintenance Technician

We make good investments in our people, properties, tenants, and company.

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. We currently manage a diverse portfolio of around 8,000 apartments and townhomes, primarily aimed at providing affordable housing for seniors and persons with disabilities. Our properties also include conventional multifamily rentals, office, and light industrial buildings. With a team of around 400 employees spread across 30 states, CCI is a company that values diversity, inclusion, and continuous improvement.

We are committed to cultivating a people-first company culture, where each teammate is empowered to contribute and grow. We believe in a collaborative approach, using technology and innovative processes to optimize our operations. As we continue to grow, we're looking for enthusiastic individuals who share our passion for providing safe, clean, and welcoming communities for our residents. CCI is proud to be an Equal Employment Opportunity (EEO) employer, and we believe that diversity and individuality drive our success.

About You:

As a Maintenance Technician I, you are eager to learn and grow within the field of property maintenance. You handle a mix of basic maintenance tasks and porter duties, playing a key role in the overall appearance and functionality of the property. You are proactive, have a strong work ethic, and take pride in providing a clean, safe, and well-maintained environment for residents. You are comfortable taking on new challenges, ready to support your team, and excited about hands-on work.

You are reliable, hard-working, and able to work independently or as part of a team. Your willingness to go the extra mile to keep the property looking its best and your customer-service-oriented mindset make you a key player in creating a positive living experience for our residents. You are eager to learn new skills and are adaptable to changing situations, all while adhering to CCI's standards and safety protocols.

Key Responsibilities:

Maintenance & Repairs:

• Perform maintenance and repairs as directed by the Maintenance Supervisor or Property Manager, including minor plumbing, electrical repairs, painting, and general handyman work.
• Prepare vacant units, including basic cleaning, minor repairs, painting touch-ups, necessary repairs and trash removal to ensure units are ready for new residents.
• Conduct regular inspections of common areas, building exteriors, and grounds to identify maintenance needs, safety hazards, and areas requiring attention, reporting findings to the Maintenance Supervisor or Property Manager.
• Clean and maintain common areas, such as hallways, lobbies, stairwells, and community rooms, to ensure they are clean, safe, and welcoming.
• Conduct regular grounds maintenance, including litter picking, snow removal, and basic landscaping duties.

Preventive Maintenance & Safety:

• Assist in routine inspections of building systems, equipment, and common areas to identify potential maintenance issues.
• Report any safety concerns or hazardous conditions to the Maintenance Supervisor or Property Manager promptly.
• Participate in company safety training programs and follow all safety protocols during maintenance activities.

Inventory & Supplies:

• Assist with tracking inventory of cleaning supplies, parts, maintenance tools and equipment, alerting the Maintenance Supervisor or Property Manager when supplies need to be replenished.
• Ensure all tools, equipment, and supplies are stored properly and maintained in good working condition.

Health & Safety:

• Identify and mitigate potential safety hazards in the building and grounds, promptly addressing any issues to ensure a safe living environment for residents and staff.
• Participate in and support company-approved safety and emergency training programs.
• Communicate any health and/or safety concerns/violations, and/or any unusual or
  hazardous situations immediately to management, taking immediate steps to resolve or mitigate risk wherever possible.
• Respond to emergency situations, making thoughtful and well- informed
  decisions to protect our residents and assets.
• Ensure all Vendors and Teammates use appropriate safety equipment while working at CCI building.
• Follow job-related safety regulations as prescribed by training guidelines.

Customer Service:

• Interact professionally with residents, responding promptly to their concerns and questions regarding cleanliness, property appearance, and maintenance-related issues.
• Uphold CCI's standards for resident service, contributing to a positive living environment by ensuring the property is clean, well-maintained, and safe.
• Support office and maintenance teammates in delivering quality services, lending a helping hand when additional support is required.
• Document maintenance activities, work orders, and inspections in the property management system.
• Comply with the requirements of the Afterhours Call Handling Protocol should you choose to respond to emergency calls and other requests for assistance outside of your regular shift.

Housing Program Compliance:

• Work collaboratively with your Property Manager, our in-house Compliance Department, and National Maintenance to ensure your property is in compliance with all applicable Federal, State, local and lender requirements, including but not limited to:

• HUD inspection requirements (e.g. REAC/NSPIRE)
• State agency (LIHTC) and lender inspections & refinance requirements (e.g. Property Capital Needs Assessment work)

Other Requirements:

• Embrace the company's use of Technology by optimizing the use of Yardi Maintenance Mobile
• Utilize company-provided IT equipment for keeping track of daily hours, track assets, order supplies,
  complete inspections and work orders.
• Apply property construction and maintenance techniques and ability to use power and hand tools
  to perform repairs/maintenance/renovation.
• A valid and current driver's license is required for this position.
• Perform any other related duties as assigned.

Skills & Experience:

• Previous experience in maintenance or janitorial work preferred.
• Basic handyman skills, including the ability to perform minor repairs, change light bulbs, unclog drains, and carry out general maintenance tasks.
• Strong attention to detail, with an ability to spot cleanliness or maintenance issues that need addressing.
• Excellent customer service skills, with a friendly and professional demeanor when interacting with residents, teammates, and visitors.
• Ability to work independently and take initiative to complete tasks without constant supervision.
• High school diploma or equivalent is preferred.

Physical Demands:

• This is a highly active role that requires regular walking, standing, bending, stooping, and reaching. You must be able to lift and carry up to 50 pounds.
• You may be required to work both indoors and outdoors in various weather conditions, including rain, snow, or extreme heat, to maintain the property.
• Frequent use of cleaning equipment and tools, such as vacuums, mops, brooms, leaf blowers, and snow shovels.

Tools & Equipment:

• CCI provides all required tools, equipment, and supplies required to carry out the duties outlined in this Job Description. Use of personal tools, supplies or equipment is not permitted.

Why Join Us:

CCI's approach is simple: we invest in our people. Our culture emphasizes long-term career development. We provide continuous job-specific training, resources, and support to maximize our Teammates' learning opportunities, making them our most valuable asset.

We Say Yes to Uniqueness

We are proud to be an Equal Employment Opportunity (EEO) employer. Our commitment to equal opportunity extends to all applicants and employees, regardless of national origin, race, sex, gender, sexual orientation, age, disability, or any other class protected by the laws in the states where we operate.

What We Offer:

We offer a comprehensive compensation and benefits package, a commitment to work-life balance, and ongoing career development opportunities.

Benefits & Perks

• Company Culture
• 10 holidays per year
• Paid Time Off (PTO)
• Medical, dental & vision insurance
• Basic life insurance & supplemental benefits
• HSA/FSA
• Employee Assistance Program (EAP)
• 401(k) Plan
• Other rewards throughout the year

How We Hire:

CCI is committed to finding the best talent to embody our Credo and grow with the Company. Our hiring timeline may vary based on the position you're applying for.

Begin your journey with us today by submitting your resume or completing an online application!