Senior Medical Device Technical Support Specialist
EchoNous
EchoNous Inc. in Redmond, WA is seeking a Technical Customer Support Specialist to join our service team at the Redmond, WA corporate office. You will handle inbound calls and emails, troubleshoot device issues, and provide solutions to minimize downtime.
The role requires strong technical background, customer service acumen, and ability to collaborate with cross-functional teams. You will document issues in our systems, create RMAs, and support continuous improvement while ensuring regulatory
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