Customer Service Representative - State Farm Agent Team Member

Customer Representative

As a Customer Representative with Alex Prado State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $16.00 - $20.00 per hour

We're Hiring!

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Alex Prado - State Farm Agent!

About Our Agency

• Our office is located in 13601 Preston Rd. Suite W318 Dallas, Tx 75240.
• Our office is open 9-6pm.
• We have 15 years of combined insurance experience in our office.
• Additional languages spoken: Spanish

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.