Sales Operations Associate

AION BIOSYSTEMS, INC. Sales Operations & Commercialization Associate Position Sales Operations & Commercialization Associate Company AION Biosystems, Inc. Product TempShield – wearable 510(k) cleared medical device Location In-Person – Stamford, CT Compensation Competitive Salary performance-based bonus About AION Biosystems AION Biosystems is an early‑stage medical device company commercializing TempShield, a device designed to improve patient care and drive measurable value for hospitals and physician groups. We are a lean, entrepreneurial team moving quickly from early traction to scaled commercialization. This is a rare opportunity to work directly alongside the CEO and executive team, see a medical device scale to market in real time, and take genuine ownership of the systems and motions that will power that growth. The Role We are seeking a full‑time NYU Stern MBA student to join AION as our MBA Associate, Sales Operations & Commercialization associate. The role is hands‑on and execution‑focused: you will own and operationalize the systems, processes, and customer‑facing workflows that move TempShield from interest to signed contracts to reorders. You will sit at the intersection of sales, operations, and commercial strategy – translating leadership vision into concrete execution, managing our CRM, and keeping commercialization initiatives on track and accountable. This is not a research role. You will be in the work: pushing deals forward, building the pipeline view, cleaning and operationalizing CRM data, drafting the materials that close hospital accounts, and making sure nothing falls between the cracks. For the right candidate, it is a front‑row seat to early‑stage medical device commercialization with real commercial accountability. Key Responsibilities Sales Operations & CRM Ownership Own the CRM end-to-end – configure pipelines, manage data hygiene, build dashboards, and ensure every account, contact, and opportunity is accurately tracked and actionable. Build and maintain sales reporting and pipeline visibility for leadership, including weekly pipeline reviews, forecast accuracy, and conversion analytics across the funnel. Standardize and document the sales process – from lead qualification through contract execution – and drive adoption across the team. Identify and implement tools, templates, and automations that reduce friction and let the commercial team sell more and coordinate less. Commercialization Execution Serve as the execution engine for TempShield commercialization – turning executive strategy into clear deliverables, timelines, owners, and follow‑through. Quarterback hospital and physician group program launches end-to-end: onboarding, implementation coordination, training logistics, and early‑stage account success. Support contract execution – coordinate with internal and external stakeholders to move qualified leads to signed agreements and first purchase orders. Track commercialization KPIs (activations, reorders, account health) and surface risks and opportunities early. Customer & Account Management Support Be a primary point of contact for customer questions, issue triage, and ongoing account coordination during launch and post‑launch phases. Develop and maintain onboarding materials, FAQs, and customer‑facing collateral that make it easier for hospitals to adopt and reorder TempShield. Partner with Sales to prepare for customer meetings – build briefing documents, account plans, and tailored pitch materials. Commercial Strategy & Executive Support Build decks and materials that advance key business objectives – including board updates, investor meetings, and commercial strategy reviews. Translate complex commercial and operational data into clean, concise visuals that drive decision‑making. Partner directly with the CEO and executive team on high‑priority projects spanning sales, marketing, and fundraising. Support marketing execution as needed – decks, teasers, website updates, and social – with an emphasis on content that drives commercial pipeline. Qualifications Required Current full‑time MBA student, graduating in May 2 years of pre‑MBA experience, ideally in consulting, sales operations, revenue operations, business operations, commercial/strategy roles at a growth‑stage company, or a healthcare/medical device function (Preferred) Strong operator instincts – you take ambiguous goals, break them into action, and drive them to completion. Hands‑on experience with a CRM (Salesforce) and the ability to configure, maintain, and report. Excellent written and verbal communication, with strong PowerPoint and Excel skills and an eye for clean, credible, executive‑ready materials. Comfort working directly with customers, senior executives, and board‑level audiences. Preferred Background or strong interest in healthcare, medical devices, digital health, or life sciences commercialization. Prior startup experience or a clear appetite for early‑stage, high‑ownership environments. Exposure to hospital or physician group sales cycles, GPOs, or healthcare procurement processes. Experience building dashboards, sales analytics, or commercial operating cadences from scratch. What You Will Gain Direct, sustained exposure to the CEO and executive team of a growth‑stage medical device company. Ownership of a meaningful slice of the commercial engine – not a rotating observation role. A real, measurable track record: deals influenced, accounts launched, systems built. Performance‑based commercialization bonus tied to contracts you help bring across the finish line. A strong platform for full‑time post‑MBA opportunities in healthcare commercialization, medtech, or growth‑stage operating roles. AION Biosystems is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building a team that reflects the communities we serve. #J-18808-Ljbffr