Maintenance Technician

Maintenance TechnicianAt Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Maintenance Technician to join our team to provide maintenance support in Redmond, WA.In this role, you'll perform routine maintenance tasks and repairs to ensure the safety, functionality, and aesthetic appeal of assigned community. If you have strong technical skills, excellent time management, and a passion for delivering exceptional customer service, we'd love to hear from you!We're proud to be recognized three years in a row as a Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.ResponsibilitiesInitiate, perform, and manage maintenance projects.Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replacing old or faulty parts, re-key locks, replacing burnt out light bulbs, and interior painting.Ensure that maintenance and custodial issues are attended to in a timely fashion by promptly and professionally performing tasks such as repairs, cleaning, trash management, diagnosing and resolving maintenance issues, and other general maintenance tasks.Perform seasonal tasks such as shoveling snow from sidewalks and applying deicer to maintain safe, clear walkways.Safely move and position appliances using a dolly as part of unit turns and maintenance activities.Perform walk-through inspections and ensure compliance with OSHA standards and company safety protocols. Walk-through inspections should also include preventative maintenance to safeguard against foreseeable maintenance issues.Complete work orders promptly and professionally, including plumbing, electrical, HVAC, appliance repair, and other general maintenance tasks.Enter completed work order information accurately into YARDI daily.Communicate effectively and professionally with residents, coworkers, and supervisors using verbal and written methods (email, texts, and work order notes).Address and follow up as necessary on all residents' work order requests in a timely and professional manner.Troubleshoot, diagnose, and repair basic to intermediate level maintenance issues.Ensure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers' specifications (pools, spas, elevators, HVAC, etc.).Assist in carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the properties.Coordinate with the maintenance supervisor to order and take inventory of maintenance supplies within the limits of the properties' budgets and at the most effective cost.Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.May be required to participate in on-call rotation schedule and respond promptly to emergency maintenance requests, depending on assigned community.QualificationsPrior experience in maintenance, construction, facilities, or related field, or equivalent combination of training and skillsMinimum of 1 year residential/multifamily property maintenance experience is strongly preferredAbility to operate tools and adhere to safety proceduresMechanical aptitude and willingness to learnAbility to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisorsHave excellent time management, problem solving, and interpersonal skillsMust be a self-starter, multitasker and achieve high-quality results under tight deadlines and changing work prioritiesMust have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)High school diploma or equivalent is requiredMust be able to perform the physical demands of the job with or without reasonable accommodationsMust be a reliable, organized, motivated, professionalFor positions that require participation in an on-call rotation, must have access to immediate and reliable transportation for after hours on call emergencies or transporting materials between communitiesCompensationPay Range: $25.00 - $28.00 per hour (new hire starting range: new hires typically start between $25.00-$27.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.Renewal Bonuses: $150 divided amongst eligible onsite team membersRetention Bonus90-Day Introductory PeriodWe use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.BenefitsMedical, dental, and vision insuranceHealth Savings Account with monthly employer contributionsEmployer paid life insurance and long-term disability insuranceAccrues Paid Time Off (PTO) each pay period for a total of 160 hours per yearParental Leave11 paid corporate holidays401(k) with employer matchingEmployee assistance programWellness Program with wellness allowanceRental discountsTraining & career developmentReferral programCell phone allowancePhysical Requirements & Working ConditionsAbility to lift and move items up to 50 lbs; heavier items may require team assistance or equipmentComfortable performing tasks that involve standing, walking, bending, kneeling, climbing ladders, and working in tight spacesAbility to work in varied weather conditions (heat, cold, rain, snow)Comfortable using hand and power tools safelyExposure to noise, dust, cleaning chemicals, and occasional heights during maintenance workWe provide training, tools, and reasonable accommodations to support your success in this role.Schedule8-hour shift, 5 days per week, with weekends required.Days off: TBD. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.Depending on assigned community/communities, may participate in rotating after-hours on-call schedule.Work SettingIn-person at assigned community or communities in Redmond, WAInsite Property Solutions is an Equal Opportunity Employer.All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite's Employee Handbook.