Communications Technician

Communications Technician

The Communications Technician accurately handles answer/transfer calls for the general public, communicates directions to different facilities for the general public, pages physicians/VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.

Education: High school diploma or equivalency required

Experience: Former hospital department/call center operator or physician office experience preferred

Qualifications:

• Customer service oriented and excellent communication skills required
• Proficiency in computer and typing skills (40-50 wpm) required
• Working knowledge of Microsoft Word and Outlook required
• Ability to respond to multiple demands and use analytical

FLSA Classification: Non-exempt

Physical Demands: 6 A Customer Service

Benefits:

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.