Repossession Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

We are currently seeking a Repossession Specialist that will be responsible for working with customers regarding past due payments, attempting to avoid Repossession and Charge Off. If the accounts are not able to be satisfied appropriately, this position will coordinate efforts with vendors, other ONB departments, and customers to secure the collateral and process required account maintenance. This position will be responsible for decisions regarding the collateral, such as but not limited to redemption requirements, additional fees for securing collateral, and if collateral is worth securing.

Salary Range

The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Key Accountabilities

Portfolio Management:

Ensure accounts are worked completely and efficiently, thus notifying all parties involved of delinquency; including but not limited to calling all numbers, skip tracing and sending appropriate letters.
• Certify all activity is documented properly and accurately, assisting with and allowing necessary and appropriate follow up.
• Identify and correct errors that may negatively affect the customer and/or the bank.
• Coordinate with vendors, co-workers, management and other ONB departments to evaluate collateral, secure if appropriate, and follow up as needed, ensuring repossession actions are adequately managed timely and adhere to all compliance regulations.
• Ensure that SCRA checks are completed at each milestone for any loans that are currently in Repossession.
• Ensure that charge offs are taken in a timely manner, as outlined in procedures
• Certify that customers understand options, actions taken and expected/possible outcomes, working with them professionally and respectfully throughout the process.

Qualifications and Education Requirements

• 3-year banking / Collection experience preferred
• Excellent Customer Service skills
• Ability to Multitask
• Able to follow up efficiently
• Skilled verbal and written communication
• Ability to work independently and as part of a team.
• Strong organizational skills
• Critical Thinking / problem solving skills
• Microsoft office skills

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!