Reservation Specialist

Reservation Specialist
Location: Tulsa
Pay: $17
Schedule: 1st Shift Monday-Friday

Job Summary
Provide support to customers regarding their reservation (pre, during and post reservation) . The role focuses on resolving customer concerns, explaining terms and policies, and negotiating solutions that enhance customer satisfaction and loyalty.

Key Responsibilities

• Deliver professional customer service and take ownership of customer interactions.

• Resolve inquiries and complaints by identifying issues and providing effective solutions.

• Communicate terms, policies, and program information clearly.

• Accurately document customer interactions in company systems.

• Meet performance targets such as customer satisfaction and quality standards.

• Assist with additional tasks or projects as assigned.

Requirements

• Strong communication and problem-solving skills

• Ability to work in a metrics-driven environment

• Customer service or contact center experience preferred.

If this is a role that interests you, click apply now 

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.